About The Position

The Administrative Coordinator provides administrative-level service to technicians, customers, and management to support effective day-to-day operations. This position is the first point of contact for technicians and customer relations. It requires exceptional communication, organization, attention to detail, and customer service skills in a fast-paced, high-energy environment. The position reports to the Operations Administrative Supervisor.

Requirements

  • High school diploma or equivalent
  • At least 3 years of office or administrative experience
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
  • Time management and organization skills
  • Prioritization and problem-solving skills

Nice To Haves

  • Associate degree
  • Operations and/or accounting experience

Responsibilities

  • Dispatching and scheduling technicians
  • Maintaining the follow-up log
  • Auditing and revising service reports
  • Sending weekly payroll to accounting
  • Issuing and tracking purchase orders
  • Managing new account start-ups
  • Tracking and updating spot/extra work
  • Updating the weekly on-call schedule
  • Scheduling and tracking training
  • Completing special projects as directed by the manager
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