OPERATIONAL TRAINING DEVELOPMENT ANALYST - 73004205

State of Florida•Tallahassee, FL

10d•$47,668 - $63,653•Onsite

About The Position

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. This is a highly responsible, professional position in the Operational Procedures and Training Unit, within the Child Support Program, and reports to the Revenue Program Administrator for the Training team. This position coordinates the design and development of instructor-led and computer-based training materials, aligning with the Program’s strategic goals and revision schedule. The team member in this position must use strong research, writing, and editing skills to design and develop interactive training. Critical thinking and problem-solving skills are required to make independent decisions, evaluate and analyze information, and sequence information ensuring logical content flow. The team member must effectively manage multiple assignments simultaneously, meet deadlines, adjust priorities as needed, communicate assignment statuses, and work with minimal supervision.

Requirements

Experience condensing large amounts of complex information into simple and clear instructions.
Experience designing and developing instructor-led and computer-based training.
Experience using e-learning authoring tools.

Nice To Haves

Experience using Articulate 360.
A degree or certification in Instructional Design, Education, or a similar field.

Responsibilities

Coordinates the design and development of instructor-led and computer-based training materials, aligning with the Program’s strategic goals and revision schedule.
Uses strong research, writing, and editing skills to design and develop interactive training.
Applies critical thinking and problem-solving skills to make independent decisions, evaluate and analyze information, and sequence information ensuring logical content flow.
Effectively manages multiple assignments simultaneously, meets deadlines, adjusts priorities as needed, communicates assignment statuses, and works with minimal supervision.