Operational Team Member | Operations and Care Center Services
About The Position
Gateway Services provides compassionate pet aftercare services to families and veterinary partners. The Operational Team Member works at a Gateway Care Center, ensuring every pet entrusted to the company’s care is treated with dignity, respect, and attention to detail. The role supports daily care center operations, including cremation, processing remains, and creating memorial products. No previous industry experience is required; training is provided. This is a full-time, on-site position in New Braunfels, Texas. The schedule is Tuesday through Saturday, 5:00 a.m. to 1:30 p.m., for 40 hours per week. Overtime is required based on business need. Compensation is $18.00–$20.00 per hour, depending on experience.
Requirements
- No previous industry experience is required; training is provided.
- Enjoy hands-on, physical work.
- Pay attention to detail.
- Be dependable and punctual.
- Work well as part of a team.
- Follow safety procedures.
- Be comfortable working around deceased pets.
- Take pride in producing quality work.
Responsibilities
- Operate cremation equipment according to established procedures.
- Process and package cremated remains accurately and carefully.
- Create memorial products, such as paw prints and keepsakes.
- Perform quality checks to ensure orders are completed correctly.
- Maintain a clean, safe, and organized work environment.
- Work with teammates to meet daily production goals.
Benefits
- Medical, dental, and vision coverage
- 401(k) retirement savings plan with employer matching contributions
- Company-paid life insurance
- Company-paid long-term disability
- Paid vacation and company holidays
- Paid training and career development
- Employee Assistance Program (EAP)
- Gateway CarePath emotional wellness and resilience program
- Health Savings Account and Flexible Spending Accounts
- Pet insurance
- Employee Discount Marketplace
- Career advancement opportunities
- Competitive hourly pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
