Operational Team Member | Operations and Care Center Services

Gateway Services•Nashville, TN
•Onsite

About The Position

The Operational Team Member supports pet aftercare services at a Gateway Care Center, helping ensure pets entrusted to the company’s care are treated with dignity, respect, and attention to detail. The role involves hands-on operational work, including operating cremation equipment, processing remains, creating memorial products, and checking orders for accuracy. No previous industry experience is required; training is provided. This is an on-site, full-time position at Pet Angel in Nashville, Tennessee. The schedule is Monday through Friday, 3 p.m. to 11 p.m., for 40 hours per week. Overtime is required based on business need. Compensation is $19.00–$21.00 per hour, depending on experience.

Requirements

  • No previous industry experience is required; training is provided.
  • Enjoy hands-on, physical work.
  • Pay attention to detail.
  • Be dependable and punctual.
  • Work well as part of a team.
  • Follow safety procedures.
  • Be comfortable working around deceased pets.
  • Take pride in doing quality work.

Responsibilities

  • Operate cremation equipment according to established procedures.
  • Process and package cremated remains accurately and carefully.
  • Create memorial products, including paw prints and keepsakes.
  • Perform quality checks to ensure orders are completed correctly.
  • Maintain a clean, safe, and organized work environment.
  • Work with teammates to meet daily production goals.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) retirement savings plan with employer matching contributions.
  • Company-paid life insurance.
  • Company-paid long-term disability.
  • Paid vacation and company holidays.
  • Paid training and career development.
  • Employee Assistance Program (EAP).
  • Gateway CarePath emotional wellness program.
  • Health Savings Account and Flexible Spending Accounts.
  • Pet insurance.
  • Employee Discount Marketplace.
  • Career advancement opportunities.
  • Competitive hourly pay.
  • Industry-leading benefits package.
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