Operational Planning and Analytics Manager

Hard Rock Hotel & Casino Ottawa•Las Vegas, NV

About The Position

Reporting to the Director of Operational Planning & Analytics, the Manager of Operational Planning supports the planning, coordination, execution, and reporting of strategic initiatives across the property. The role serves as a project management leader, driving cross-functional collaboration, monitoring key milestones, maintaining project governance standards, and supporting operational readiness efforts. The ideal candidate is highly organized and analytical, with the ability to manage complex projects, coordinate stakeholders, and translate business objectives into actionable plans and measurable results.

Requirements

  • Bachelor's degree in Business Administration, Project Management, Analytics, Finance, or a related field.
  • Minimum five years of experience in project management, operational planning, consulting, business operations, or related disciplines.
  • Minimum two years of experience leading projects or cross-functional initiatives.
  • Proven ability to manage complex projects from planning through execution.
  • Strong analytical, organizational, communication, and stakeholder management skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Must be able to work flexible hours, including nights, weekends, and holidays.

Nice To Haves

  • Experience with project management platforms such as Monday.com, Smartsheet, or Microsoft Project.
  • Experience in hospitality, gaming, entertainment, or large-scale service organizations.
  • Experience supporting large-scale openings or operational readiness initiatives.

Responsibilities

  • Manage project plans, timelines, milestones, and critical path deliverables.
  • Coordinate cross-functional initiatives to ensure alignment, accountability, and timely execution.
  • Lead operational readiness and opening preparation activities.
  • Serve as the primary administrator for Monday.com, including project tracking, governance, and reporting.
  • Facilitate project status meetings, stakeholder reviews, and leadership updates.
  • Identify project risks, dependencies, and roadblocks and develop mitigation plans.
  • Develop and maintain project dashboards, scorecards, and executive reporting tools.
  • Prepare presentations, status reports, and executive summaries for senior leadership.
  • Monitor project performance and provide insights and recommendations to support decision-making.
  • Support change management, communication planning, and stakeholder engagement efforts.
  • Partner with department leaders to ensure successful implementation of strategic initiatives.
  • Ensure the accuracy and confidentiality of project and operational data.
  • Provide guidance and project direction to analysts and project team members as assigned.
  • Perform other duties as assigned.
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