Operational Excellence Lead

CSL Plasma•Holly Springs, NC
•Onsite

About The Position

The Operational Excellence Lead will drive performance improvement and implement and further develop the CSL Operating System (COS) at CSL Seqirus’ manufacturing site in Holly Springs, North Carolina. COS is grounded in Lean principles and aims to standardize processes, foster a performance-driven culture, and accelerate business performance. The role serves as a subject matter expert in Lean shop floor management and supports practices such as Process Centric Teams, Visual Management, Standard Work, Leader Standard Work, and Continuous Improvement. The position articulates and implements the site’s Operational Excellence vision, purpose, mission, and goals, ensuring alignment across organizational levels. It works in a matrixed environment, influencing local teams and contributing to network initiatives through the CSL OE Community of Practice. Global initiatives may be supported, although travel is described as very rare. The role leads, coaches, and mentors teams throughout the organization to embed COS practices and support the site’s Compelling Business Needs. Responsibilities include serving as an OE Business Partner; developing and implementing an OE roadmap for a key value stream or support function; facilitating COS transformation workshops; establishing Tier Meetings, Visual Management boards, and Continuous Improvement routines; promoting Leader Standard Work through Gemba walks, coaching, and process confirmation; conducting COS Maturity Assessments; coordinating CI projects; leading or coaching complex improvement projects and problem-solving workshops; supporting training-material development; delivering CI training and coaching; and sharing Smart Practices across the site and global network.

Requirements

  • Bachelor’s degree in Business Administration, Economics, Life Science, Data Science, Engineering, or a related field.
  • At least 6 years of relevant Operational Excellence experience.
  • Proven experience leading Operational Excellence transformational change programs.
  • Experience with Lean shop floor management and Continuous Improvement methodologies.
  • Hands-on Lean Six Sigma project experience.
  • Strong leadership capabilities and demonstrated ability to coach and mentor cross-functional teams and leaders.
  • Excellent communication skills and ability to engage stakeholders at all organizational levels.
  • Advanced knowledge of data analytics tools, such as Minitab, JMP, MS Power BI, or MS Power Apps.
  • Experience with digital transformation initiatives.

Nice To Haves

  • Experience implementing production systems.
  • Lean Six Sigma Green Belt certification.
  • Experience managing and reporting in a matrixed, highly regulated environment.
  • Pharmaceutical industry and GxP experience.

Responsibilities

  • Serve as an Operational Excellence Business Partner, leading and coaching COS rollouts in operational and support areas.
  • Develop, implement, and further develop the OE roadmap for a key value stream and/or support function at the Holly Springs site.
  • Facilitate transformation workshops and help teams adopt COS methodologies, including Process Centric Teams, Visual Management, and Standard Work.
  • Establish Tier Meetings, Visual Management boards, and Continuous Improvement routines aligned with the site’s Compelling Business Needs.
  • Promote Leader Standard Work through Gemba walks, layered coaching, and process confirmation.
  • Conduct COS Maturity Assessments to monitor adoption and continuous improvement.
  • Act as an OE change manager, role model, coach, and mentor to embed and sustain COS across organizational levels.
  • Coordinate a portfolio of Continuous Improvement projects aligned with COS objectives and business performance.
  • Lead and/or coach complex Continuous Improvement projects and structured problem-solving workshops using Lean Six Sigma approaches.
  • Support development of COS and Lean Six Sigma training materials for the site and network.
  • Deliver Continuous Improvement training and coaching to support certification using Lean Six Sigma methodologies.
  • Share Smart Practices across the Holly Springs site and the broader CSL global network.
  • Articulate and implement the site’s OE vision, purpose, mission, and goals, ensuring alignment across organizational levels.
  • Contribute to global initiatives and the CSL OE Community of Practice; travel for this work is described as very rare.
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