Operational Excellence Lead

CSL•Holly Springs, NC
•Onsite

About The Position

The Operational Excellence Lead (described in the posting as an OE Manager) drives performance improvement and implements and further develops the CSL Operating System (COS) at CSL Seqirus’ manufacturing site in Holly Springs, North Carolina. COS is grounded in Lean principles and is intended to standardize processes, foster a performance-driven culture, and accelerate business performance. The role serves as a subject matter expert in Lean shop floor management, including Process Centric Teams, Visual Management, Standard Work, Leader Standard Work, and Continuous Improvement. It facilitates transformational change and embeds COS methodologies in everyday operations. The Lead articulates and implements the site’s OE Vision, Purpose, Mission, and Goals, maintaining alignment across organizational levels. Working in a matrixed environment, the Lead influences local teams and contributes at the network level through the CSL OE Community of Practice. The role leads, coaches, and mentors teams across organizational layers so that COS practices are adopted and support the site’s Compelling Business Needs. Contribution to global initiatives may also be required, although travel is described as very rare.

Requirements

  • Bachelor’s degree in Business Administration, Economics, Life Science, Data Science, Engineering, or a related field.
  • At least 6 years of relevant Operational Excellence experience.
  • Proven experience leading Operational Excellence transformational change programs.
  • Experience with Lean shop floor management and Continuous Improvement methodologies.
  • Hands-on Lean Six Sigma project experience.
  • Strong leadership capability and demonstrated ability to coach and mentor cross-functional teams and leaders.
  • Excellent communication skills and ability to engage stakeholders at all organizational levels.
  • Advanced knowledge of data analytics tools and digital transformation initiatives.

Nice To Haves

  • Experience implementing production systems.
  • Lean Six Sigma Green Belt certification.
  • Experience managing and reporting in a matrixed, highly regulated environment.
  • Pharmaceutical industry and GxP experience.
  • Experience with Minitab, JMP, MS Power BI, or MS Power Apps.

Responsibilities

  • Serve as an OE Business Partner, leading and coaching COS rollouts in operational and support areas.
  • Develop, implement, and further develop the OE roadmap for a key value stream and/or support function at the Holly Springs site.
  • Facilitate transformation workshops and help teams adopt Process Centric Teams, Visual Management, and Standard Work practices.
  • Establish Tier Meetings, Visual Management boards, and Continuous Improvement routines aligned with the site’s Compelling Business Needs.
  • Promote Leader Standard Work through Gemba walks, layered coaching, and process confirmation.
  • Conduct COS Maturity Assessments to monitor progress in COS adoption and improvement.
  • Act as an OE Change Manager, role model, coach, and mentor across organizational levels.
  • Coordinate a portfolio of Continuous Improvement projects aligned with COS objectives and business performance.
  • Lead or coach complex Continuous Improvement projects and problem-solving workshops using structured Lean Six Sigma approaches.
  • Support development of COS and Lean Six Sigma training materials for the site and network.
  • Deliver Continuous Improvement training and coaching to support certification using Lean Six Sigma methodologies.
  • Share Smart Practices across the Holly Springs site and the broader CSL global network.
  • Articulate and implement the site’s OE Vision, Purpose, Mission, and Goals, ensuring alignment across organizational levels.
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