Operational Excellence Manager

Maersk • Charlotte, NC

17h

About The Position

Maersk is seeking an Operational Excellence Manager to lead the deployment of Operational Excellence capabilities across the US Area. The role partners with Area leaders and colleagues to deploy and encourage adoption of The Maersk Way Operating System, build a culture of continuous improvement, and develop teams’ ability to identify opportunities, remove inefficiencies, and implement sustainable solutions. These efforts are intended to improve customer experience, productivity, safety, quality, cost, and overall business performance.

The successful candidate will coach leaders and frontline colleagues, build capability through training and follow-up, facilitate or support Lean improvement activities, assess adoption of the operating system, and report progress and results to stakeholders. The position sits in an international, diverse, and fast-paced business environment and works with professional teams and customers.

Requirements

• At least 5 years of experience in a Lean or continuous improvement role.
• A proven record of achieving results through others by teaching and mentoring leaders and frontline teams in the use of Lean tools.
• Confidence leading Kaizen or improvement events, and judgment to enable teams to own the results.
• Experience leading Lean transformation and change management, solving complex problems step by step, and linking improvements to measurable return on investment.
• Strong communication and relationship-building skills, with the ability to influence without direct authority.
• Comfort with digital tools, including MS Office, Visio, and AI tools, and good judgment about when direct observation and people's input are more important than automation.

Nice To Haves

• Lean Six Sigma certification or equivalent experience.
• Knowledge of Maersk products or operations.

Responsibilities

• Support rollout and adoption of The Maersk Way Operating System across the US Area.
• Coach leaders and colleagues to reach business goals using operational excellence methods.
• Build capability through training sessions, tool deployment, and follow-up coaching to sustain improvements.
• Lead or support A3 problem solving, Kaizen events, and other Lean initiatives as needed.
• Assess how well teams have adopted the system and identify areas for further development.
• Partner with stakeholders to drive measurable improvements in safety, quality, and cost through The Maersk Way.
• Report rollout progress, improvement results, and return on investment to stakeholders.

Benefits

• Health Insurance
• Paid Time Off
• 401k Match
• The role offers an international, challenging business setting with diverse colleagues and recognition and rewards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed