Operational Compliance Analyst

Portland General Electric•Tualatin, OR

About The Position

The Operational Compliance Analyst supports compliance with Oregon laws, PGE regulations, and joint-use requirements governing utility infrastructure and pole attachments. The role coordinates with pole occupants, local governments, and third-party construction contractors to support adherence to Oregon Administrative Rules, including Divisions 24 and 28, and applicable PGE standards. It administers compliance-related notices, sanctions, and customer service activities for licensees using Maximo and PGE’s Joint Use Portal, and supports interpretation of requirements, documentation, and resolution of operational compliance issues. This is an entry-level professional position requiring application of established principles and procedures, with ongoing guidance and direction. The analyst researches regulatory requirements, updates procedures, monitors and documents compliance activities, communicates with stakeholders, supports audits, and assists with recommendations and process improvements. The role may require extended hours, a variable schedule, work during severe inclement weather, and assistance during storms or other company emergencies.

Requirements

Bachelor’s degree in finance, business, a technical field, or another related field, or equivalent experience.
Typically requires two or fewer years of experience in utility operations, cybersecurity, auditing, or compliance.
Working knowledge of business processes and procedures within the applicable operational domain.
Basic knowledge of relevant regulations, reliability standards, and compliance requirements.
Basic knowledge of compliance and risk management principles and protocols.
Working analytical skills, including defining problems, researching solutions and alternatives, supporting conclusions, and presenting findings.
Working knowledge of databases, documentation tools, and systems used to track compliance activities.
Ability to interpret regulatory requirements and apply established procedures consistently.
Ability to maintain accurate records and communicate compliance requirements to internal and external stakeholders.
Basic business acumen and problem-solving skills.
Working decision-making, organization, prioritization, and interpersonal skills.
Intermediate written and oral communication skills and basic analytical thinking and diplomacy skills.
Ability to adhere to established response times, deadlines, and time-sensitive tasks.
Ability to meet accuracy standards, complete decision-making tasks, and collaborate effectively.
Ability to communicate and solve problems under stress and adapt to frequent change.
Ability to work extended hours and a variable schedule as needed, and report to work during severe inclement weather when required.
Ability to travel or commute daily within the service territory.

Nice To Haves

Experience with FERC/NERC regulatory requirements.
Experience with utility joint-use operations, pole attachment requirements, regulatory notices, or compliance administration.
NERC certification.

Responsibilities

Research and analyze applicable regulations, requirements, and standards under supervision.
Determine which regulatory requirements and standards apply to established procedures and operational practices.
Update and modify work procedures, practices, and protocols to support compliance.
Support consistent application of Oregon laws, PGE regulations, and joint-use requirements.
Track and document data related to compliance controls, regulatory requirements, and operational activities.
Maintain supporting documentation demonstrating compliance with applicable standards and procedures.
Collaborate with Corporate Regulatory Compliance on companywide reviews, as appropriate.
Identify evidence and documentation needed to support compliance verification.
Respond to questions about compliance standards, regulations, procedures, and processes.
Coordinate joint-use compliance matters with pole occupants, local governments, and third-party construction contractors.
Provide licensees with customer service and compliance guidance regarding requirements and established processes.
Communicate compliance expectations, notices, and required corrective actions to stakeholders.
Research changes in technology, business processes, and regulatory requirements as directed.
Evaluate potential impacts of regulatory changes on existing procedures and operational practices.
Prepare analyses and recommendations to support compliance decisions and process improvements.
Support interpretation and application of Oregon Administrative Rules, including Divisions 24 and 28, and relevant PGE requirements.
Administer regular notices and compliance-related communications to licensees and other joint-use stakeholders.
Support the application and documentation of sanctions in accordance with established requirements and procedures.
Use Maximo and PGE’s Joint Use Portal to manage compliance activities, documentation, and communications.
Track compliance issues and coordinate follow-up actions to support resolution.
Assist with internal and external audits involving federal regulatory compliance matters, as applicable.
Gather records and supporting documentation in response to audit requests.
Support identification and resolution of documentation gaps and compliance issues.