Operational Compliance Manager

Portland General Electric Company • Tualatin, OR

1d

About The Position

The Operational Compliance Manager leads PGE’s NERC Compliance Operational Compliance Group and oversees implementation of NERC regulations affecting PGE Operations. The role monitors compliance with relevant laws, regulations, company procedures, and policies; identifies and evaluates risks; supports the design and implementation of controls and standards; advises the business on rules, controls, and industry best practices; and administers key compliance processes, including training and other corporate controls.

The manager leads operational compliance professionals who serve as subject matter experts to operational units, provides technical management and guidance, and ensures objectives and applicable standards and procedures are met. The role monitors emerging regulatory issues, promotes alignment across compliance functions, and ensures operational procedures and working practices remain current and fit for purpose. It also oversees team resourcing and development, including recruitment planning, coaching, mentoring, and annual performance reviews.

Requirements

• Bachelor’s degree in finance, business, science, an IT technical field, or another related field, or equivalent experience.
• Eight or more years of combined experience in compliance and one or more of utility operations, cybersecurity, or auditing, including at least three years of FERC/NERC experience or equivalent.
• Expert knowledge of operational-domain business processes and procedures.
• Advanced knowledge of electric power markets and system operations for providing power to retail consumers.
• Expert knowledge of NERC/FERC regulations and reliability standards.
• Advanced knowledge of corporate and operational compliance and risk management principles and protocols.
• Advanced understanding of NERC and FERC regulatory processes related to developing NERC Reliability Standards.
• Intermediate understanding of protection and control equipment and techniques used in power utility substations.
• Ability to communicate changing ideas effectively and develop corporate consensus when interests compete.
• Basic knowledge of electric utility protection and control systems, substation equipment, and communications systems.
• Advanced skill in driving continuous improvement and developing innovative approaches to risk and compliance strategy, controls, and implementation.
• Advanced organization, prioritization, stakeholder-management, business-process, decision-making, and negotiation skills; intermediate organizational management skills.
• Ability to work long hours and a variable schedule, work during severe inclement weather, and maintain regular, reliable, predictable, full-time attendance.
• Valid driver’s license; frequent driving or travel and occasional overnight travel are required.
• Ability to lift, push, pull, and carry up to 10 pounds.

Responsibilities

• Contribute to PGE’s overall compliance effort and represent the operating unit to other departments.
• Assure accuracy and compliance with regulatory requirements, collaborate with compliance-related functions, monitor emerging issues, adapt strategy, and promote cross-functional alignment.
• Manage a team of operational compliance professionals who advise operational units on compliance with relevant laws, regulations, and internal procedures.
• Provide technical management and guidance to the team, ensuring objectives are met and applicable standards and procedures are followed.
• Ensure operational problems are identified and resolved and that operational procedures and working practices are current and fit for purpose.
• Oversee team resourcing and planning, partnering with HR on job definitions, recruitment, evaluation, and selection processes.
• Assess organizational development needs and training strategies, guide development plans, monitor progress, coach and mentor employees, provide feedback, and complete annual performance reviews.
• Support implementation of NERC regulations affecting PGE Operations and administer key compliance processes, including training and corporate controls.

Benefits

• Total rewards package intended to reward contributions and support employee well-being and professional development.
• Performance-based incentive bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager