Operational Compliance Analyst

Portland General Electric Company • Tualatin, OR

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About The Position

The Operational Compliance Analyst supports operational business units by developing and maintaining standards and procedures, gathering supporting documentation, and coordinating with Corporate Regulatory Compliance to help ensure adherence to applicable requirements. The position ensures compliance with applicable Oregon laws, PGE regulations, and joint-use requirements governing utility infrastructure and pole attachments. It coordinates with pole occupants, local governments, and third-party construction contractors on compliance with Oregon Administrative Rules, including Divisions 24 and 28, and applicable PGE standards.

The analyst administers compliance-related notices, sanctions, and customer service activities for licensees through Maximo and PGE’s Joint Use Portal. The role supports interpretation and application of regulatory requirements, maintains compliance documentation, and helps resolve operational compliance issues to promote safe, consistent, and compliant joint-use practices. This is an entry-level professional position that performs assigned work independently while receiving ongoing guidance and direction.

The position requires adherence to an established work schedule and may involve variable schedules, extended hours, travel within the service territory, and reporting to work during severe inclement weather or company emergencies. The work environment may include office, plant, and field settings, with computer use throughout the work shift and exposure to physical settings such as elevated areas, confined spaces, uneven surfaces, stairs, and ladders.

Requirements

• Bachelor’s degree in finance, business, a technical field, or another related field, or equivalent experience.
• Typically two or fewer years of experience in utility operations, cybersecurity, auditing, or compliance.
• Working knowledge of business processes and procedures within the applicable operational domain.
• Basic knowledge of relevant regulations, reliability standards, and compliance requirements.
• Basic knowledge of compliance and risk management principles and protocols.
• Working analytical skills, including defining problems, researching solutions and alternatives, supporting conclusions, and presenting findings.
• Working knowledge of databases, documentation tools, and systems used to track compliance activities.
• Ability to interpret regulatory requirements and consistently apply established procedures.
• Ability to maintain accurate records and communicate compliance requirements to internal and external stakeholders.
• Basic business acumen and problem-solving skills; working decision-making, organization, prioritization, and interpersonal skills; intermediate written and oral communication skills; basic analytical thinking and diplomacy skills.
• Ability to meet deadlines and accuracy standards, collaborate effectively, communicate and solve problems under stress, adapt to frequent change, and apply new information and lessons learned.
• Ability to work extended hours and a variable schedule as required, maintain reliable attendance, travel or commute daily within the service territory, and report to work during severe inclement weather when required.
• Ability to use a computer regularly for the entire work shift.
• Physical capability or exposure requirements include elevated areas, confined spaces, walking long distances on rough or uneven surfaces, stairs over 10 steps, and ladders over 10 rungs.

Nice To Haves

• Experience with FERC/NERC regulatory requirements.
• Experience with utility joint-use operations, pole attachment requirements, regulatory notices, or compliance administration.
• NERC certification.

Responsibilities

• Research and analyze applicable regulations, requirements, and standards under supervision.
• Determine which regulatory requirements and standards apply to established procedures and operational practices.
• Update and modify work procedures, practices, and protocols to support compliance.
• Support consistent application of Oregon laws, PGE regulations, and joint-use requirements.
• Track and document data related to compliance controls, regulatory requirements, and operational activities.
• Maintain supporting documentation demonstrating compliance with applicable standards and procedures.
• Collaborate with Corporate Regulatory Compliance on companywide reviews, as appropriate.
• Identify evidence and documentation needed to support compliance verification.
• Respond to questions about compliance standards, regulations, procedures, and processes.
• Coordinate joint-use compliance matters with pole occupants, local governments, and third-party construction contractors.
• Provide licensees with customer service and compliance-related guidance about applicable requirements and established processes.
• Communicate compliance expectations, notices, and required corrective actions to stakeholders.
• Research changes in technology, business processes, and regulatory requirements as directed.
• Evaluate potential impacts of regulatory changes on existing procedures and operational practices.
• Prepare analyses and recommendations to support compliance decisions and process improvements.
• Support interpretation and application of applicable Oregon Administrative Rules, including Divisions 24 and 28, and relevant PGE requirements.
• Administer regular notices and compliance-related communications to licensees and other joint-use stakeholders.
• Support the application and documentation of sanctions in accordance with established requirements and procedures.
• Use Maximo and PGE’s Joint Use Portal to manage compliance activities, documentation, and communications.
• Track compliance issues and coordinate follow-up actions to support resolution.
• Assist with internal and external audits involving federal regulatory compliance matters, as applicable.
• Gather records and supporting documentation in response to audit requests.
• Support identification and resolution of documentation gaps and compliance issues.
• Adhere to established work schedules, deadlines, attendance requirements, and time-sensitive tasks; work variable schedules or extended hours as needed and report during severe inclement weather when required.
• Assist with storms or other company emergencies as part of the position.

Benefits

• Total rewards package designed to reward contributions and support employee well-being and professional development.
• Performance-based incentive bonus; actual total compensation is commensurate with experience, skills, qualifications, education, training, and internal equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level