Operating Partner - Unit 1675 Villa Rica, GA

Whataburger•Villa Rica, GA
•Onsite

About The Position

The Operating Partner leads a team of Family Members and manages the performance and operations of their restaurant(s). The role leads key financial, staffing, and brand decisions. It is based at Unit 1675 in Villa Rica, Georgia. The Operating Partner manages profit and loss and oversees financial tasks, including cash reporting, labor, food expenses, repairs, and maintenance. They attract and retain talent through hiring decisions, growth and development plans, and regular performance assessments. The role works with Managers and the Market Leader to execute operational plans; monitors performance and processes using reporting tools, customer metrics, and labor metrics; maintains safety protocols and a safe work environment; builds customer relationships and resolves complaints; and leads the rollout and adoption of new products, systems, campaigns, and strategies. Whataburger offers competitive weekly pay and a bonus program, paid time off starting on day one, paid parental leave, medical, dental, vision, short-term and long-term disability benefits, a 401(k) match, career development opportunities, education support, meal and other discounts, and recognition programs. Eligibility rules may apply. Whataburger is an equal opportunity employer and participates in the federal E-Verify Program.

Requirements

  • Key skills: budgeting, recruiting, coaching, restaurant operations, food safety, presentation skills, and labor law compliance.

Nice To Haves

  • Associate degree or equivalent work experience.
  • At least 2 years of management experience in the restaurant or hospitality industry.

Responsibilities

  • Manage restaurant profit and loss and oversee cash reporting, labor, food expenses, repairs, and maintenance.
  • Attract and retain talent through hiring decisions, growth and development plans, and regular performance assessments.
  • Work with Managers and the Market Leader to execute operational plans.
  • Monitor restaurant performance and processes using reporting tools, customer metrics, and labor metrics.
  • Maintain restaurant safety protocols by promoting food safety policies, procedures, tools, and systems and creating a safe work environment.
  • Build relationships with customers and resolve customer complaints.
  • Lead the rollout and adoption of change initiatives, including new products, systems, company campaigns, and strategies.

Benefits

  • Competitive weekly pay and bonus program
  • Paid time off starting on day one
  • Paid parental leave
  • Medical, dental, and vision benefits
  • Short-term and long-term disability benefits
  • 401(k) match of $1 for every $1 contributed, up to 4%
  • Career development and growth opportunities
  • Whataburger Family Foundation scholarship program, with dependents also eligible, and hardship grant assistance
  • Education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways
  • Discounted meals
  • Cell phone service discounts
  • Computer and software discounts
  • Fitness and gym discounts
  • Awards and recognition
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