Open Education Programs & Engagement Coordinator

International Center of Photography • New York, NY

1d

About The Position

The Open Education Programs & Engagement Coordinator is a core member of the International Center of Photography’s Open Education department, coordinating and supporting educational programs and community initiatives. The role manages course scheduling for onsite and overseas collaborations; supports instructor recruitment and curriculum review; coordinates community and partnership events; and maintains affiliate relationships. It also leads the department’s newsletter, oversees micro-credentialing, and advises students on course selection and educational pathways. The position calls for strong organizational and communication skills, a collaborative approach, and a commitment to expanding access to photography and arts education.

The coordinator works with the Senior Manager of Open Education and colleagues across ICP to maintain term schedules, optimize room use, develop bespoke course pathways, and support student and instructor needs. Other work includes event and budget coordination, CRM-based outreach, course and affiliate reporting, marketing content support, facilities tours, and research into peer programs and tuition.

Requirements

• Bachelor of Arts degree required.
• At least 3 years of education and/or museum experience with increasing responsibilities.
• Strong interpersonal and people skills, with the ability to build positive relationships.
• Exceptional verbal, written, and listening communication abilities.
• Proficiency with computer applications, including word processing, databases/CRM, and Excel.
• Solid time-management and planning skills, with keen attention to detail.
• Excellent administrative and organizational skills, with strong follow-through on tasks and projects.
• Experience working collaboratively as part of a team.

Nice To Haves

• Higher degree preferred.
• Prior experience with educational databases preferred.
• Knowledge of photography strongly preferred.
• Hands-on photography skills are a plus.

Responsibilities

• Assist with developing and maintaining the Open Education term schedule and review related databases, planning documents, and spreadsheets.
• Oversee room scheduling with the goal of optimizing space utilization across the school.
• Coordinate overseas collaboration courses, including faculty assignments, curriculum quality, logistics, budget tracking and reporting, student feedback, and course wrap-up.
• Collaborate on instructor outreach for semester programming and support course schedule changes.
• Review and facilitate special-course booking requests when space is available, help individuals plan course pathways, and develop bespoke courses for individuals or groups.
• Coordinate Open Education programming at community and partnership events, including cross-department collaboration, budget tracking, event execution, and follow-up.
• Create, schedule, and distribute the Open Education newsletter through HubSpot, including writing copy, sourcing images, managing mailing lists, and reporting on performance.
• Support identification and cultivation of community opportunities and partnerships.
• Research and identify instructors aligned with ICP’s mission and education goals.
• Collaborate on curriculum review and revisions, course updates and distribution, and updates to online course text; manage the curriculum review calendar and coordinate participation.
• Maintain academic affiliate relationships, including class usage, semester planning, reporting, and billing.
• Collaborate with Development on corporate affiliates connected to Open Education courses and events.
• Advise students on course selection and placement by phone, online, or in person.
• Manage Open Education micro-credentials, including tracking usage, coordinating new designs and microdata, and distributing badges.
• Monitor HubSpot, align targeted student outreach with Open Education goals, coordinate with Marketing, and monitor student engagement.
• Attend departmental and interdepartmental meetings as needed.
• Collaborate on budget creation and tracking for areas of responsibility.
• Respond professionally to relevant student and instructor inquiries.
• Provide text and image suggestions for marketing, website, print, and other visibility materials as needed.
• Conduct facilities tours for prospective students as needed.
• Remain current in photographic and arts education and trends in Open Education programming.
• Support comparative analyses of peer institutions’ programs and tuition to inform pricing and program strategy.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage, with employer contributions and HRA support where eligible.
• Employer-paid life insurance, short- and long-term disability, and Employee Assistance Program.
• 403(b) retirement plan with employer match of up to 5% after one year of eligible service.
• Pre-tax commuter benefits and flexible spending accounts.
• Paid sick leave and applicable paid holidays.
• Free or discounted museum admission, staff discounts, and access to employee perks programs.
• Professional development opportunities, including tuition-free ICP courses and discounted education programs for employees and eligible dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level