Open Education Programs & Engagement Coordinator

International Center of Photography • New York, NY

3d • $28 - $33

About The Position

The Open Education Programs & Engagement Coordinator is a core role in ICP’s Education department, responsible for coordinating and supporting a broad range of programs and community initiatives. The role manages onsite and overseas collaboration scheduling; supports instructor recruitment and curriculum review; coordinates community and partnership events; and maintains affiliate relationships. It also leads the department newsletter, oversees micro-credentialing, and advises students on course selection and pathways. The position calls for strong organizational skills, collaboration, and a commitment to expanding access to photography and arts education.

The coordinator assists with term scheduling and room utilization, organizes overseas collaboration courses, supports semester programming and course schedule changes, and handles special-course requests and bespoke pathways. The role coordinates events and partnerships, creates and distributes the Open Education newsletter, supports community opportunity development, researches instructors, coordinates curriculum reviews, and maintains academic and corporate affiliate relationships. It also advises students, administers micro-credentials, monitors HubSpot and student engagement, supports budgets and marketing materials, conducts prospective-student tours, and contributes to comparative program and tuition analyses.

Requirements

• B.A. degree required.
• At least 3 years of education and/or museum experience with increasing responsibilities.
• Strong interpersonal and people skills, with the ability to build positive relationships.
• Exceptional verbal, written, and listening communication abilities.
• Proficiency with computer applications, including word processing, databases/CRM, and Excel.
• Solid time-management and planning skills with keen attention to detail.
• Excellent administrative and organizational skills, with strong follow-through on tasks and projects.
• Experience working collaboratively as part of a team.

Nice To Haves

• A higher degree is preferred.
• Prior experience with educational databases is preferred.
• Knowledge of photography is strongly preferred.
• Hands-on photography skills are a plus.

Responsibilities

• Assist the Senior Manager of Open Education with developing and maintaining the term schedule and review database and term-planning documents and spreadsheets as directed by the Faculty Liaison & Administrative Manager.
• Oversee room scheduling to optimize space utilization across the school.
• Organize overseas collaboration course scheduling, including faculty assignment, curriculum quality, logistics, budget tracking and reporting, student feedback, and course wrap-up.
• Collaborate with the Senior Manager on instructor outreach for semester programming.
• Support course schedule adjustments and updates, ensuring smooth transitions when modifications occur.
• Receive and review special-course booking requests, facilitate them when space is available, advise individuals on bespoke course pathways, and develop bespoke courses for individuals or groups upon request.
• Coordinate Open Education programming at community and partnership events, including cross-department collaboration, expenditure tracking, execution, and post-event follow-up.
• Schedule, create, and distribute the Open Education newsletter through HubSpot, including writing text, sourcing images, managing mailing lists, and reporting on use and success.
• Support the Senior Manager in identifying and cultivating community opportunities and partnerships that enhance programming, expand access, and support ICP’s mission.
• Research and identify instructors aligned with ICP’s mission and education goals.
• Collaborate on curriculum review and revisions, course updates and distribution, and updates to online course text; manage the curriculum-review planning calendar and coordinate staff and instructor participation.
• Maintain academic affiliate relationships, including class use, semester planning, reporting, and billing.
• Collaborate with Development on forthcoming corporate affiliates related to Open Education courses and events and on developing those relationships and course use.
• Advise students on course selection and placement across Open Education offerings by phone, online, or in person.
• Facilitate Open Education micro-credentials (badges), tracking use and coordinating new designs, microdata, and distribution.
• Monitor HubSpot, align targeted student outreach with Open Education goals, coordinate details with Marketing, and monitor student engagement.
• Attend departmental and interdepartmental meetings as needed.
• Collaborate with the Senior Manager on budget creation and tracking for work components within the position.
• Respond to relevant student and instructor inquiries professionally and with strong customer service.
• Provide text and image suggestions for related marketing, website, print, and other visibility materials as needed.
• Conduct facilities tours for prospective students as needed.
• Remain current in photographic and arts education and trends in Open Education programming.
• Support comparative analyses of peer institutions’ programs and tuition to inform pricing and program strategy.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage, with employer contributions and HRA support where eligible.
• Employer-paid life insurance, short- and long-term disability, and Employee Assistance Program.
• 403(b) retirement plan with employer match of up to 5% after one year of eligible service.
• Pre-tax commuter benefits and flexible spending accounts.
• Paid sick leave and applicable paid holidays.
• Free or discounted museum admission, staff discounts, and access to employee perks programs.
• Professional development opportunities, including tuition-free ICP courses and discounted education programs for employees and eligible dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level