Onsite Venue Manager II

Maritz•Mountain View, CA

20d•Onsite

About The Position

The Onsite Venue Manager II serves as the primary client liaison and team leader for assigned programs and events at a specific venue on a client campus. The role manages the operational coordination and execution of programs and events, coordinates planning and implementation, and provides high levels of customer service. It also administers venue-related support projects and represents the venue professionally. The position is based onsite in Mountain View, California, supporting venue-based event operations. Travel is minimal and typically limited to coordination with external partners or training.

Requirements

Bachelor’s degree or equivalent experience.
At least 3 years of experience in meeting or event planning, including incentives, association, corporate events, hotel catering, convention services, or sales.
Strong knowledge of event or program management and budget maintenance, with exposure to project planning.
Proven ability to develop and maintain strong client relationships.
Professional verbal and written communication skills.
Ability to manage multiple projects and competing demands effectively.
Strong proficiency with G-Suite tools and Microsoft Office, and ability to learn new technology quickly.

Nice To Haves

Experience managing venue operations or corporate event spaces.
Hands-on experience with VIP and executive-level event logistics.
Familiarity with emergency preparedness protocols for event environments.

Responsibilities

Plan and design events in assigned venue spaces and serve as the primary point of contact for event hosts.
Define event deliverables, develop project timelines, and create communication plans to ensure details are handled accurately and on schedule.
Coordinate and attend site inspections and lead working sessions with event hosts and program managers.
Maintain proactive client communication and document expectations, objectives, and business rules.
Track and report event changes, confirm supplier readiness, and schedule and lead pre-con meetings.
Implement events onsite during operational dates, overseeing Catering, Facilities, Technology and AV, Executive Production, Security, Transportation, Janitorial, and other internal partners.
Serve as the primary point of contact for event attendees and guests and support registration, check-in, and giveaway distribution.
Anticipate onsite challenges, resolve issues promptly, direct team members, and collaborate with third-party suppliers as needed.
Manage VIP logistics, protect attendee privacy and facility security, and support emergency response best practices.
Conduct venue quality audits for cleanliness, maintenance, and readiness; submit facility work orders and oversee quick-turn event setups and strikes.
Own venue Standard Operating Procedures, manage the venue calendar and space booking, accurately track and enter event details, and uphold venue standards.