Onsite Supervisor

Avantor•Cambridge, MA
•Onsite

About The Position

The Onsite Supervisor reports to the Territory Area Manager and works closely with Avantor’s Advanced Laboratory Services professionals to serve customers through customized, mission-based laboratory work and research protocols. The role supports laboratory operations and research workflows at a customer site in Cambridge, Massachusetts, and leads a team of 10 GLS associates. The schedule is Monday through Friday, 7:00 AM to 3:30 PM, with flexibility required based on business needs. Avantor’s Advanced Laboratory Services team supports more than 500 customers across biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable solutions and end-to-end laboratory operations support.

Requirements

  • High school diploma or GED.
  • At least 3 years of experience in laboratory operations, facilities, or scientific support services, including at least 1 year in a supervisory-type role.
  • Strong knowledge of laboratory consumables, sterilization processes, and safe handling of cryogenic and compressed gases.
  • Proven ability to manage inventory systems and coordinate multiple service workflows.
  • Excellent leadership skills and a track record of developing and motivating teams.
  • Strong organizational skills and ability to prioritize in a fast-paced environment.
  • Commitment to safety, quality, and operational excellence.

Nice To Haves

  • Associate's degree or technical certification in Facilities Management, Building Maintenance, Engineering Technology, or a related field.

Responsibilities

  • Lead and mentor a team of 10 GLS associates, fostering a culture of safety, accountability, and continuous improvement.
  • Oversee procurement, inventory, and distribution of general laboratory consumables to support uninterrupted research operations.
  • Manage glass washing and autoclaving services, ensuring labware is cleaned, sterilized, and returned on schedule.
  • Coordinate safe handling, storage, and replenishment of liquid nitrogen tanks in accordance with safety protocols.
  • Oversee compressed gas cylinder management, including ordering, delivery, storage, and return.
  • Maintain accurate records of inventory, usage, and service schedules using digital tracking systems where applicable.
  • Collaborate with SHE (Environmental Health & Safety) teams to ensure compliance with safety regulations and best practices.
  • Identify and implement process improvements to increase efficiency and reduce downtime.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Wellness programs.
  • Medical coverage eligibility starting on Day 1.
  • Paid time off (PTO).
  • Company-paid holidays.
  • Choice holidays.
  • Flexible Spending Account (FSA) and Health Savings Account (HSA).
  • Commuter benefits.
  • 401(k) retirement plan.
  • Tuition assistance.
  • Employee Stock Purchase Plan discount.
  • Eligibility for an annual bonus up to 5%.
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