Onsite Supervisor

Surge Staffing • Anderson, IN

1d • $50,000 - $60,000 • Onsite

About The Position

The Onsite Supervisor is primarily responsible for meeting the temporary staffing and/or training needs of a major Surge client. The role delivers high-quality service to the customer and temporary employees by matching temporary employees’ skills to customer needs, develops and retains business through outstanding customer service, and performs administrative tasks that support quality service and performance. The Onsite Supervisor may also supervise one or more On-site Staffing Specialists.

Work hours are Monday to Friday, 8:00 a.m. to 5:00 p.m.

Requirements

• High school diploma required.
• Proven leadership or success in a previous managerial role.
• Exceptional customer service skills and the ability to build or enhance successful business partnerships.
• Minimum of 1–2 years of experience in a supervisory role or 3–5 years of customer service experience.
• Strong communication and customer service skills.
• Administrative skills.
• Experience performing background checks, I-9 processing, and E-Verify.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.

Responsibilities

• Meet the temporary help and/or training needs of a major Surge client.
• Deliver high-quality service to the customer and temporary employees by matching temporary employees’ skills to customer needs.
• Develop and retain business by providing outstanding customer service.
• Perform administrative tasks that support quality service and performance.
• Monitor employee attendance.
• Process and assist with workers’ compensation claims.
• Reconcile invoices from vendors.
• Supervise one or more On-site Staffing Specialists, as applicable.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED