Onsite Supervisor

Surge Staffing • Anderson, IN

4d

About The Position

Surge Staffing is seeking an Onsite Supervisor to meet the temporary staffing and/or training needs of a major client. The position delivers high-quality service to the client and temporary employees by matching workers’ skills to customer needs, building and retaining business through outstanding customer service, and completing administrative tasks that support service quality and performance. The supervisor may oversee one or more On-site Staffing Specialists.

Work hours are Monday through Friday, 8 a.m. to 5 p.m. This is a full-time position.

Requirements

• High school diploma.
• Proven leadership or success in a previous managerial role.
• Exceptional customer service skills and the ability to build or enhance successful business partnerships.
• At least 1–2 years of supervisory experience or 3–5 years of customer service experience.
• Strong communication and customer service skills.
• Administrative skills.
• Experience performing background checks, I-9 verification, and E-Verify.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.

Responsibilities

• Meet the temporary staffing and/or training needs of a major Surge client.
• Deliver high-quality service to the customer and temporary employees.
• Match temporary employees’ skills to customer needs.
• Develop and retain business by providing outstanding customer service.
• Perform administrative tasks that support quality service and performance.
• Monitor employee attendance.
• Process and assist with workers’ compensation claims.
• Reconcile invoices from vendors.
• May supervise one or more On-site Staffing Specialists.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED