OnSite Specialist - Terre Haute, IN
About The Position
The OnSite Specialist uses technical knowledge and critical thinking to support surgical procedures and manage equipment before and after surgery. The role provides clinical support in the operating room, maintains and troubleshoots Stryker and related devices, and works with surgeons, operating room personnel, central processing, biomedical staff, and other relevant personnel. Specialists maintain knowledge of equipment and disposable products through Stryker training, share product information with physicians and operating room staff, and ensure accurate reporting of procedure information and job metrics. The role also involves maintaining account information and vendor credentials, complying with Stryker and medical facility policies, and protecting patient confidentiality under HIPAA and related policies. This is a field-based position with 10% travel. Specialists may need to cover other accounts or shifts, and assigned shifts may change based on account or business needs, including rotating shifts. Applicants working in a Sterile Processing Department must obtain HSPA CRCST certification within six months of starting and renew it on time each year.
Requirements
- High school diploma or equivalent.
- Basic computer skills, including Microsoft Office.
- Strong verbal and written communication, interpersonal, and organizational skills.
- Ability to troubleshoot issues quickly and effectively in demanding, high-stress situations.
- Ability to cover assigned and additional shifts as needed; assigned shifts may change based on account or business needs.
Nice To Haves
- Bachelor’s degree, associate degree, or equivalent certifications.
- Operating room experience and demonstrated knowledge of anatomy, surgical procedures, and techniques.
- For specialists working in a Sterile Processing Department: HSPA CRCST certification within six months of the start date, with timely annual renewal.
Responsibilities
- Provide clinical surgical support by managing relevant equipment.
- Anticipate equipment and device needs of operating room staff and surgeons during procedures.
- Troubleshoot and maintain Stryker equipment and other related devices.
- Work with surgeons, operating room personnel, central processing, biomedical staff, and other related personnel.
- Maintain knowledge of equipment and disposable products through Stryker education and training programs.
- Provide physicians and operating room personnel with information about new and current products.
- Accurately and honestly record and report data metrics related to job functions monthly.
- Maintain up-to-date account information, including required vendor credentials, to support continuous service at the account.
- Accurately record and report surgical procedure information.
- Follow Stryker and medical facility policies, standards, and procedures.
- Analyze and resolve routine and non-routine product issues using independent judgment.
- Maintain the professional appearance, work ethic, and attitude required by Stryker and the medical facility.
- Follow HIPAA and other patient confidentiality policies and procedures.
- Provide support or coverage at the assigned account and on other shifts requiring additional support.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
