Manager In Training (Full Time) - Terre Haute, IN

Hibbett•Terre Haute, IN

9d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. This role requires knowledge of each product area or department and helps determine methods and approaches for achieving store goals and initiatives. The Manager in Training upholds company policies, procedures, visual standards, and promotions while serving as an ambassador of Hibbett I City Gear and creating a distinctive customer experience. The position emphasizes outstanding customer service and merchandise promotion. In the Store Manager’s absence, the Manager in Training assumes supervisory control of the store and is trained in the Store Manager’s responsibilities. The role supports store asset control, department and store planning, inventory awareness, sales and expense monitoring, staff direction, customer service, and administrative work. Supervisory duties in the Store Manager’s absence include interviewing and training employees, planning and directing work, and resolving problems.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, scheduling, and other department and store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability in all departments.
Direct staff to ensure department responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including greeting customers and assisting multiple customers during peak periods.
Promote and sell company services and merchandise.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Follow company policies, procedures, and standards, including those in the operations, personnel, visual, and customer service manuals and company memos.
Protect company assets and financial information by ensuring the accuracy and effectiveness of internal controls and informing management or appropriate officials of potential fraud risks.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning, assigning and directing work, and resolving problems.