OnSite Specialist - Washington, DC

Stryker • Columbia, DC

3d

About The Position

As an Endoscopy OnSite Specialist, you will support surgical teams and help ensure equipment, processes, and information flow smoothly to promote exceptional patient care. You will prepare and maintain surgical equipment and disposable products, assist operating room teams during procedures, troubleshoot equipment issues, and coordinate with clinical partners. The role also includes maintaining accurate service and procedure records, staying current on Stryker products and technologies, and educating clinical staff on product use. You must follow safety, facility, and privacy standards and provide flexible coverage, including rotating schedules, on-call, overnight, and weekend shifts. Coverage at other accounts may require travel, including occasional overnight travel.

Requirements

• High school diploma or equivalent.
• No minimum related work experience required.
• Ability to work rotating schedules, including on-call, overnight, and weekend shifts, and arrive within 45 minutes when on call.
• Ability to lift up to 50 pounds occasionally and 20 pounds frequently, and to stand, walk, bend, stoop, and use fine motor skills for extended periods.
• Corrected visual acuity, color vision, mobility, and dexterity sufficient to identify and correct small inconsistencies in equipment or documentation.
• Strong analytical, problem-solving, and time-management skills, including the ability to make independent decisions in high-pressure environments.
• Ability to clearly explain and follow detailed guidelines and procedures.
• Proficiency with basic computer applications such as Microsoft Office.
• Strong interpersonal, verbal, written, and organizational skills.
• Ability to travel and provide coverage at other accounts as needed, including occasional overnight travel.

Nice To Haves

• Bachelor’s or associate’s degree, or equivalent certifications.
• At least one year of experience in customer service, technical assistance, clinical support, sterile workflow operations, or operating room environments.
• Knowledge of anatomy, surgical procedures, and instrumentation.
• HSPA/CRCST certification; required within six months for Sterile Processing roles and renewed annually.

Responsibilities

• Prepare, manage, and maintain surgical equipment and disposable products so they are available, functional, and ready before procedures.
• Support operating room teams during procedures by anticipating device needs and making timely equipment adjustments.
• Troubleshoot and resolve routine and complex equipment issues using independent judgment.
• Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners.
• Maintain accurate procedure, equipment usage, monthly performance, and account documentation.
• Complete ongoing training and maintain working knowledge of Stryker equipment, disposable products, and new technologies.
• Educate clinical staff on product use.
• Follow safety, facility, and privacy standards, including patient confidentiality requirements.
• Provide flexible coverage, including rotating, on-call, overnight, and weekend shifts, and support other accounts within or outside the region as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED