Onsite Maintenance Manager
About The Position
The Onsite Maintenance Manager oversees daily maintenance operations for a residential community in Oak Island, North Carolina. The role helps maintain the community’s safety, appearance, and functionality and works closely with the Community Association Manager, Board of Directors, homeowners, vendors, contractors, and rental agencies. Responsibilities combine property upkeep and inspections, repairs, vendor and project coordination, community access and security administration, recordkeeping, grounds oversight, and resident support. The position follows a Monday-through-Friday schedule from 8:00 AM to 5:00 PM and participates in a shared on-call rotation for after-hours emergencies and urgent community needs.
Requirements
- General knowledge of building systems, basic repairs, maintenance practices, and preventative maintenance.
- Ability to prioritize multiple tasks and work independently.
- Strong organizational and communication skills.
- Experience working with vendors and contractors.
- Comfort using maintenance tracking and property management software.
- Valid driver's license and reliable transportation.
Nice To Haves
- Previous maintenance, facilities, property management, or community association experience preferred.
Responsibilities
- Conduct daily property inspections and litter pickup to identify maintenance concerns.
- Create, update, and close work orders in C3 and TownSq systems.
- Manage and track maintenance schedules, repairs, and action items.
- Repair and maintain walkways, fencing, parking lot ropes, pool areas, and other common elements.
- Conduct monthly property lighting inspections and replace bulbs as needed.
- Inspect common areas following Architectural Review Committee renovation projects.
- Repair pool furniture annually and maintain community amenities.
- Check, maintain, and paint structural bolts beneath buildings as required.
- Communicate maintenance concerns and operational updates to the Community Association Manager.
- Define project scopes of work and review vendor proposals and estimates.
- Coordinate with contractors and vendors to ensure timely project completion.
- Facilitate quarterly pest control services, including opening and securing units for inspections and treatments.
- Assist with annual unit and deck inspections.
- Manage pool security systems and assign pool access cards to homeowners and rental agencies.
- Maintain unit access keys, gate codes, and security information.
- Administer parking sticker and guest pass assignments and update records in C3.
- Deliver parking decals and guest passes as needed.
- Support parking security efforts during peak season, weekends, and holidays.
- Prepare and present monthly maintenance updates to the Board of Directors.
- Update rental company contacts, unit information, and access codes.
- Create signage for community needs and events.
- Maintain accurate records within community management software systems.
- Monitor dumpsters and recycling areas for cleanliness and proper use.
- Remove oversized items when necessary and secure recycling containers before severe weather events.
- Maintain community appearance standards and keep common areas clean and welcoming.
- Participate in a shared on-call rotation to respond to after-hours maintenance emergencies and urgent community needs.
Benefits
- Supportive team environment.
- Opportunity to work in a beautiful coastal community.
- Meaningful role contributing to the success and appearance of the community.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
