About The Position

The Onsite Endoscopic Specialist (OES) provides hands-on, customer-facing support for KARL STORZ medical devices in a hospital environment. The role works closely with Operating Room (OR), Sterile Processing (SPD), and BioMed teams to ensure equipment is ready for surgical procedures and supports successful outcomes. It offers exposure to clinical environments and advanced medical technology, with opportunities for long-term career growth across sales, leadership, and education.

Requirements

  • A minimum of a high school diploma or equivalent and at least one certification (CRCST, CCSVP, CST, or CER) or licensure, or an associate's degree.
  • Two to five years of experience as an OES and/or previous experience in Sterile Processing, Sales, or another Surgical Technology/Medical role.
  • Strong communication skills and the ability to collaborate in fast-paced, service-driven teams.
  • Exceptional organizational and time-management skills, with the ability to multitask.
  • Proficiency in Microsoft Office, including Excel and reporting tools.
  • Ability to meet physical requirements, including lifting up to 25 lbs.

Nice To Haves

  • CRCST certification or interest in obtaining certification.
  • Experience supporting surgical equipment or medical devices.

Responsibilities

  • Provide hands-on, face-to-face support to OR, SPD, and BioMed teams, ensuring seamless use of KARL STORZ equipment.
  • Set up and support video towers and integrated systems for surgical procedures.
  • Inspect, troubleshoot, repair, and coordinate replacement of instruments and equipment.
  • Transport, clean, sterilize, and prepare surgical instruments for use.
  • Manage repair processes, track equipment status, and facilitate service transactions.
  • Troubleshoot real-time equipment issues in the operating room to support successful procedures.

Benefits

  • Relocation support.
  • Certification reimbursement.
  • Ongoing training opportunities.
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