Onsite Endoscopic Specialist

KARL STORZ

7d • Onsite

About The Position

The Onsite Endoscopic Specialist (OES) provides hands-on, customer-facing support for advanced endoscopic technologies, surgical instrumentation, and visualization systems within a hospital environment. The role works closely with Operating Room (OR), Sterile Processing (SPD), and BioMed teams to ensure equipment readiness, support clinical workflows, and help healthcare professionals deliver patient care. It also provides exposure to medical technology and opportunities for future career development across sales, leadership, training, and technical support.

Requirements

• High school diploma or equivalent.
• Experience in healthcare, sterile processing, surgical technology, medical device support, sales, customer service, or a related field.
• Strong communication and interpersonal skills, with the ability to collaborate across clinical teams.
• Ability to manage multiple priorities in a fast-paced, service-focused environment.
• Working knowledge of Microsoft Office applications, including Excel and reporting tools.
• Ability to meet the physical requirements of the role, including lifting and transporting equipment up to 25 pounds.

Nice To Haves

• Associate's degree or higher.
• CRCST certification or willingness to obtain certification.
• Experience supporting surgical instruments, endoscopy equipment, or medical devices.
• Knowledge of operating room, sterile processing, or healthcare workflows.

Responsibilities

• Provide on-site support and service to OR, SPD, and BioMed teams to support surgical operations.
• Set up, inspect, and troubleshoot video towers, camera systems, light sources, and other KARL STORZ technologies.
• Support surgical procedures by identifying and resolving equipment-related issues in real time.
• Coordinate repairs, exchanges, and service requests while tracking equipment status and inventory.
• Transport, clean, sterilize, package, and inspect surgical instruments to ensure procedural readiness and compliance.
• Build relationships with hospital personnel through customer service and technical support.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED