Onsite EAP Counselor - Per Diem - Austin, TX

UnitedHealth Group•Austin, TX

4d•$29 - $52•Onsite

About The Position

This is a per diem role. Position is non-exempt status and paid on an hourly basis. The Optum family of businesses is seeking an Onsite EAP Counselor to join our team in Austin, TX. As a member of the Optum Behavioral Care team, you’ll be an integral part of our vision to make healthcare better for everyone. The Onsite EAP Counselor is a professional position responsible for providing onsite services to either a dedicated customer or customers in our overall book of business. Responsibilities range from assessment and referral, management consultations, training, and critical incident response. An Onsite EAP Counselor may also provide consultation to HR, program managers and supervisors on workplace and organizational issues.

Requirements

Masters / Doctoral degree in a recognized behavioral health discipline
Current, unrestricted license at the independent practice level
3+ years of experience in a behavioral health setting
Ability to work onsite as needed

Nice To Haves

CEAP
EAP experience
Experience in settings such as managed care, private or public clinics, with emphasis on mental health, chemical dependency, and work place issues
Training in EAP, workplace and organizational dynamics
Proficiency with all MS Office applications
Proven solid written and verbal communication skills
Proven solid interpersonal skills required and the ability to work effectively among different levels of management and personnel
Proven solid organizational skills with the ability to manage stressful situations and multiple competing priorities

Responsibilities

Conduct solution focused consultations; helping clients define goals, plan action and gain insight
Assess and refer to appropriate programs and services including but not limited to: Worklife, behavioral health, substance abuse / chemical dependency and community-based resources
Assist with referrals for members needing ongoing/additional counseling services
Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees, continuation of treatment, etc.)
Provide manager consultation services on a variety of work-related issues such as; performance management, trauma impacting the workplace, organizational change, individual employee crisis intervention, coaching, and Work-life issues
Provide crisis intervention and management support in response to Critical Incidents
Conduct on-site training services for managers and employees (e.g. wellness seminars, Health fairs, Lunch & Learns)
Participate in monthly 1 on 1's, team meetings, and other customer meetings as required
Utilize UHG computer to accurately and thoroughly document member contact/case documentation accessing appropriate clinical case management system (s) within departmental time frame
Follow internal ethical and regulatory privacy policies such as HIPAA, maintain confidentiality and private health information of members. Follows state and federal licensing practices
Other projects as assigned by manager