Online Hotel Reservations Specialist | Customer Coordinator
Destination Careers•Florida, FL
•Remote
About The Position
Destination Knot is expanding its remote travel division and seeks detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and client support. The role involves helping clients select accommodations, managing reservations, and ensuring a smooth travel experience from start to finish. The position is fully remote, with flexible scheduling, and offers access to travel training, certification paths, mentorship, advancement opportunities, and industry discounts after onboarding.
Requirements
- Exceptional communication and organizational skills.
- Enthusiasm for travel, hotels, and guest satisfaction.
- Self-discipline and accountability in a remote environment.
- Basic computer proficiency and comfort learning new systems.
Responsibilities
- Process and confirm hotel bookings through preferred travel partners.
- Communicate with clients about rates, availability, and reservation details.
- Provide professional customer service by phone, email, or chat.
- Research properties and destination amenities to match client needs.
- Maintain accurate records of reservations and client preferences.
Benefits
- Flexible scheduling.
- Access to professional travel training and certification paths.
- Mentorship and advancement opportunities within Destination Knot.
- Access to industry discounts after completion of onboarding.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
