Online Hotel Reservations Specialist | Customer Coordinator

Destination Careers•Florida, FL
•$45,000 - $65,000•Remote

About The Position

Destination Knot is expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and client support. The role helps clients select accommodations, manage reservations, and supports a smooth travel experience from start to finish. The position is 100% remote and offers flexible scheduling, professional travel training and certification paths, mentorship and advancement opportunities, and access to industry discounts after onboarding.

Requirements

  • Exceptional communication and organization skills.
  • Enthusiasm for travel, hotels, and guest satisfaction.
  • Self-discipline and accountability in a remote environment.
  • Basic computer proficiency and comfort learning new systems.

Responsibilities

  • Process and confirm hotel bookings through preferred travel partners.
  • Communicate with clients regarding rates, availability, and reservation details.
  • Provide professional customer service by phone, email, or chat.
  • Research properties and destination amenities to match client needs.
  • Maintain accurate records of reservations and client preferences.

Benefits

  • Flexible scheduling.
  • Professional travel training and certification paths.
  • Mentorship and advancement opportunities within Destination Knot.
  • Access to industry discounts after completion of onboarding.
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