Online Hotel Reservations Support Specialist
Destination Careers•New York, NY
•$45,000 - $65,000•Remote
About The Position
Destination Knot is expanding its remote travel division and seeks detail-oriented individuals to support guests with hotel reservations, itinerary coordination, and client service. The role involves helping clients select accommodations, managing reservations, and supporting smooth travel experiences from start to finish. It is a U.S.-based remote position with flexible scheduling, offering a salary of $45,000–$65,000 per year.
Requirements
- Exceptional communication and organization skills.
- Enthusiasm for travel, hotels, and guest satisfaction.
- Self-discipline and accountability in a remote environment.
- Basic computer proficiency and comfort learning new systems.
Responsibilities
- Process and confirm hotel bookings through preferred travel partners.
- Communicate with clients about rates, availability, and reservation details.
- Provide professional customer service by phone, email, or chat.
- Research properties and destination amenities to match client needs.
- Maintain accurate records of reservations and client preferences.
Benefits
- Access to professional travel training and certification paths.
- Mentorship and advancement opportunities within Destination Knot.
- Access to industry discounts after completion of onboarding.
- Flexible scheduling.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
