Online - Hotel Coordinator-Entry Level

Destination Careers • Maryland, MD

12d • $40,000 - $60,000 • Remote

About The Position

The Online Hotel Coordinator is an entry-level role on a remote team at a travel planning company. The coordinator helps clients find suitable hotel and resort accommodations, manage bookings, and receive customer support throughout the planning process. The role is suitable for someone beginning a career in travel; no prior travel industry experience is required, and training is provided. The position offers flexible hours and a remote work environment.

Requirements

• Strong communication and customer service skills.
• Organized, dependable, and detail-oriented.
• Comfortable working remotely and managing tasks independently.
• Tech-savvy, with basic knowledge of online platforms.
• At least 18 years old, with reliable internet access and a computer.
• Passion for travel and helping others plan experiences.

Nice To Haves

• Knowledge of booking systems.

Responsibilities

• Assist clients in researching and booking hotel and resort accommodations.
• Respond to client inquiries by email, phone, or chat in a timely and professional manner.
• Review client preferences and recommend lodging options based on budget, location, and travel dates.
• Manage reservation details and updates using booking tools and systems.
• Maintain accurate client records and documentation.
• Support post-booking needs, including changes, special requests, and follow-up questions.
• Stay informed about travel trends, hotel promotions, and destination offerings.

Benefits

• Remote, flexible work environment.
• Entry-level onboarding and continuous training.
• Supportive team and professional development opportunities.
• Access to industry tools and hotel booking platforms.
• Travel perks and performance-based incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed