Entry Level | Hotel Reservations Coordinator | Online

Destination Careers•Boston, MA

5d•$45,000 - $65,000•Remote

About The Position

We are a travel planning company specializing in personalized travel experiences, including hotel accommodations, cruises, and group trips. The company is seeking enthusiastic, customer-focused individuals to assist clients with hotel options, questions, and reservations in a remote role. The position is suited to people who enjoy working with others, are interested in travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided. The role offers a flexible remote work environment, training and access to booking tools and industry resources, a supportive team culture and mentorship, performance-based income-earning possibilities, access to travel discounts and industry perks, and opportunities for personal and professional development. The stated annual pay range is $45,000–$65,000.

Requirements

Excellent communication and customer service skills.
Friendly, professional demeanor and strong attention to detail.
Ability to work independently and manage tasks effectively.
Basic computer skills and a reliable internet connection.
Interest in travel and helping clients plan exceptional hotel stays.

Nice To Haves

Previous experience in customer service, hospitality, or sales is a plus but is not required.

Responsibilities

Assist clients in researching and booking hotel accommodations.
Provide accurate information about hotel options, pricing, and amenities.
Respond promptly and professionally to client inquiries via phone, email, or online messaging.
Maintain accurate records of client interactions, preferences, and reservations.
Collaborate with team members to ensure excellent service delivery.
Stay current on travel trends, hotel offerings, and industry updates.
Participate in virtual team meetings and training sessions.