Online - Hotel Coordinator-Entry Level

Destination Careers•New York, NY

2d•Remote

About The Position

A remote, entry-level position with a travel planning company that provides personalized hotel and resort booking services. The Online Hotel Coordinator helps clients find suitable accommodations, manages reservations, and provides customer support throughout the planning process. No prior travel industry experience is required; training is provided. The role offers flexible hours and is suited to someone who is self-motivated, organized, and interested in travel and hospitality.

Requirements

No prior travel industry experience is required; training is provided.
Strong communication and customer service skills.
Organized, dependable, and detail-oriented.
Comfortable working remotely and managing tasks independently.
Tech-savvy, with basic knowledge of online platforms; booking system knowledge is a plus.
Must be at least 18 years old.
Must have reliable internet access and a computer.
Passion for travel and helping others plan experiences.

Nice To Haves

Basic knowledge of online booking systems.

Responsibilities

Assist clients in researching and booking hotel and resort accommodations.
Respond to client inquiries by email, phone, or chat in a timely and professional manner.
Review client preferences and recommend lodging based on budget, location, and travel dates.
Manage reservation details and updates using booking tools and systems.
Maintain accurate client records and documentation.
Support post-booking needs, including changes, special requests, and follow-up questions.
Stay informed about travel trends, hotel promotions, and destination offerings.