Online | Hotel Reservationist | Entry Level

Destination Careers•Tennessee, TN

6d•$40,000 - $65,000•Remote

About The Position

We are seeking a dependable, service-oriented Hotel Reservationist to assist clients with researching, selecting, and reserving hotel accommodations in a work-from-home role. The position focuses on accuracy, quality service, and creating a seamless travel experience. The company specializes in personalized travel experiences and supports clients from booking through check-in. The role includes helping clients choose lodging based on destination, travel dates, and budget; managing reservation details and requests; and maintaining client records and communications. The position is fully remote and offers a flexible work schedule, training and onboarding support, access to hotel booking tools and industry resources, a collaborative work environment, and incentive-based performance opportunities and travel perks.

Requirements

Must be 18 years or older.
Have a reliable computer and internet connection.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to work independently in a remote setting.
Comfort using online reservation systems and digital tools.
Passion for service and a strong interest in the travel and hospitality industry.

Nice To Haves

Prior experience in hotel booking, hospitality, or customer service is preferred.

Responsibilities

Assist clients with hotel and resort bookings through approved online platforms.
Provide lodging recommendations based on destination, travel dates, and budget.
Accurately input reservation details and confirm all booking components.
Handle changes, cancellations, and special client requests professionally.
Maintain up-to-date client records and communication logs.
Monitor hotel promotions and availability to offer the best value.
Collaborate with team members to support high levels of client satisfaction.