Online | Hotel Reservationist | Entry Level

Destination Careers•Los Angeles, CA
•$40,000 - $65,000•Remote

About The Position

We are seeking a dependable and service-oriented Hotel Reservationist to join a remote team. In this work-from-home role, you will assist clients in researching, selecting, and reserving hotel accommodations, ensuring accuracy, quality service, and a seamless travel experience. The company specializes in designing personalized travel experiences, including luxury escapes, group trips, and weekend getaways, and supports travelers from booking through check-in.

Requirements

  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to work independently in a remote setting.
  • Comfort using online reservation systems and digital tools.
  • Must be at least 18 years old.
  • Must have a reliable computer and internet connection.
  • Passion for service and a strong interest in the travel and hospitality industry.

Nice To Haves

  • Prior experience in hotel booking, hospitality, or customer service is preferred.

Responsibilities

  • Assist clients with hotel and resort bookings through approved online platforms.
  • Provide lodging recommendations based on destination, travel dates, and budget.
  • Accurately enter reservation details and confirm all booking components.
  • Handle changes, cancellations, and special client requests professionally.
  • Maintain up-to-date client records and communication logs.
  • Monitor hotel promotions and availability to offer the best value.
  • Collaborate with team members to support high levels of client satisfaction.

Benefits

  • Flexible work schedule.
  • Training and onboarding support.
  • Access to hotel booking tools and industry resources.
  • Supportive, collaborative work environment.
  • Incentive-based performance opportunities and travel perks.
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