Online - Hotel Coordinator-Entry Level

Destination Careers•New York, NY
•$40,000 - $60,000•Remote

About The Position

The Online Hotel Coordinator helps clients find and book hotel and resort accommodations. This entry-level remote role involves managing reservations, responding to client inquiries, recommending lodging based on client preferences, and providing support throughout the planning process. Training is provided, and the position offers flexible hours.

Requirements

  • No prior travel industry experience is required; training is provided.
  • Strong communication and customer service skills.
  • Organized, dependable, and detail-oriented.
  • Comfortable working remotely and managing tasks independently.
  • Tech-savvy with basic knowledge of online platforms; booking system knowledge is a plus.
  • At least 18 years old, with reliable internet access and a computer.
  • Passion for travel and helping others plan great experiences.

Nice To Haves

  • Basic knowledge of booking systems.

Responsibilities

  • Assist clients in researching and booking hotel and resort accommodations.
  • Respond to inquiries by email, phone, or chat in a timely and professional manner.
  • Review client preferences and recommend lodging based on budget, location, and travel dates.
  • Manage reservation details and updates using booking tools and systems.
  • Maintain accurate client records and documentation.
  • Support post-booking needs, including changes, special requests, and follow-up questions.
  • Stay informed about travel trends, hotel promotions, and destination offerings.

Benefits

  • Entry-level onboarding and continuous training.
  • Supportive team and professional development opportunities.
  • Access to industry tools and hotel booking platforms.
  • Travel perks and performance-based incentives.
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