Online Client Experience Specialist
About The Position
AO Globe Life is hiring a remote Online Client Experience Specialist to support clients exploring supplemental benefits. The role is suited to people who are service-oriented and comfortable working virtually. Responsibilities include consulting with clients over Zoom, guiding them through enrollment, helping them explore benefit options suited to their needs, maintaining accurate digital records and follow-up communication, and building long-term client relationships. Client interest is inbound; cold calling is not required. This is a 100% remote independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. The opportunity offers flexible scheduling, weekly performance-based earnings, potential renewal income, and monthly and quarterly performance bonuses. Training, mentorship, licensing guidance, and professional development are provided. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and are responsible for applicable pre-licensing coursework, examinations, and licensing requirements at their own expense. Specific licensing requirements, fees, compensation, and contractor terms may vary by state.
Requirements
- Be at least 18 years of age and legally eligible to work in the United States.
- Have confidence with virtual meetings and everyday digital tools.
- Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
- Be willing and able to obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities, if applicable.
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
- Have a self-starter mindset and strong organizational skills.
- Have strong communication and interpersonal skills.
- Be self-motivated, coachable, and comfortable working independently.
Nice To Haves
- Customer service background; helpful but not required.
- Interest in helping others and supporting a mission-driven company.
Responsibilities
- Hold virtual client consultations using Zoom.
- Maintain organized and accurate digital records and follow-up communication.
- Build strong, long-term client relationships.
- Guide clients through enrollment with clarity and professionalism.
- Help clients explore supplemental benefit options tailored to their needs.
- Prioritize high-quality, client-focused interactions.
- Participate in required training and virtual meetings.
Benefits
- Full licensing and training support.
- Mentorship and ongoing professional development.
- Potential income from renewals.
- Monthly and quarterly performance bonuses.
- Weekly, performance-based earnings.
- 100% remote work with flexible scheduling.
- Equity opportunity (3%) for qualifying team members.
- Defined growth path into leadership.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
