Ongoing Licensing Specialist

Global•Springdale, OH

About The Position

The Ongoing Licensing Specialist recruits, manages, recertifies, and retains foster homes to help achieve permanence for children in Necco’s care. The role uses data and community relationships to meet recruitment demand, guide foster families through recertification, oversee ongoing training, and support retention, utilization, and placement capacity. The specialist also contributes to team and corporate practices, maintains foster-parent records, and provides rotating on-call advisory and support to foster families.

Requirements

Minimum age of 21.
Bachelor’s degree in a human-service-related field; state-specific education requirements vary. Ohio: bachelor’s degree in a human-service-related field. Kentucky, Georgia, and Indiana: bachelor’s degree in human services or a related field. West Virginia: bachelor’s or master’s degree in social work or a related human-service field, a Board of Regents degree with a human-service concentration, or a bachelor’s degree plus department-approved training provided by the child-placing agency.
At least 2 years of experience in the human services field.
100/300/100 auto insurance coverage and a valid driver’s license.
Experience with training.
Excellent computer skills and ability to learn new skills and programs.
Excellent communication and organizational skills.
Successful completion of all required criminal background checks.
Willingness to travel and attend training.

Responsibilities

Use data to conduct targeted foster-parent recruitment and carry out the annual recruitment plan.
Seek referrals from existing and prospective foster parents and promote Necco’s foster-care work at community events.
Build relationships with foster parents, local businesses, news media, churches, community organizations, and business leaders.
Collaborate with staff, foster parents, and community influencers to develop and implement ongoing recruitment methods.
Maintain accurate, timely CRM data on leads, opportunities, and activities; manage follow-up with prospective foster parents through phone, email, text, face-to-face contact, and direct mail.
Respond to inquiries within 24 hours, excluding weekends.
Lead the state-required foster-home recertification process, including ongoing training, home study, and re-approval.
Maintain knowledge of current state regulations relating to foster homes and assess families’ ability to foster during recertification.
Recommend training to address growth areas and assist the team with allegations, policy-rights violations, and corrective action plans.
Participate in the admissions process from youth referral through placement.
Maintain foster-parent database records and ensure file requirements remain current.
Manage ongoing and recertification training for foster parents, including training in Hobb’s principles of Re-Education and Necco culture.
Analyze referral declinations and provide training to address them.
Analyze foster-home retention data and develop action plans addressing utilization and capacity.
Ensure foster homes have a support team, including support for children with higher needs.
Lead foster-parent recognition, celebrations, and retention activities.
Assist with referrals and placements to maximize matching and capacity.
Practice Ruthless Pragmatism, participate in peer-to-peer feedback, and follow Necco’s Corporate Culture Principles.
Embody the virtues of Humble, Hungry, and Smart; drive an Individual Performance Scorecard; and adhere to and contribute to the Necco meeting structure.
Provide rotating on-call advisory and support to foster families, and report and document activities.