Ongoing Licensing Specialist

Global•Barboursville, WV

16h

About The Position

Necco is hiring an Ongoing Licensing Specialist to recruit, manage, recertify, and retain foster homes in support of permanence for children in its care. The role uses data and community relationships to support recruitment, oversees foster-home recertification and ongoing training, and develops retention efforts to address foster-home utilization and capacity. The specialist also supports admissions and placements, maintains foster-parent records, and provides rotating on-call advisory and support to foster families. The position calls for a collaborative, results-oriented problem-solver who contributes to program quality and Necco’s success while practicing its corporate culture principles.

Requirements

Be at least 21 years of age.
Have a bachelor’s degree in a human-service-related field. State-specific degree requirements apply: Ohio requires a bachelor’s degree in a human-service-related field; Kentucky, Georgia, and Indiana require a bachelor’s degree in human services or a related field; West Virginia accepts a bachelor’s or master’s degree in social work or a related human-service field, a Board of Regents degree with a human-service concentration, or a bachelor’s degree plus department-approved training provided by the child-placing agency.
Have at least 2 years of experience in the human services field.
Maintain 100/300/100 auto insurance coverage and a valid driver’s license.
Have experience with training.
Have excellent computer skills and the ability to learn new skills and programs.
Have excellent communication and organizational skills.
Successfully complete all required criminal background checks.
Be willing to travel and attend training.

Responsibilities

Use data to conduct targeted foster-parent recruitment and carry out the annual recruitment plan.
Seek referrals from existing and prospective foster parents and promote Necco’s foster-care program at community events.
Build relationships with foster parents, local businesses, news media, churches, community organizations, and business leaders.
Collaborate with staff, foster parents, and community influencers to develop and implement ongoing recruitment methods.
Maintain accurate and timely CRM records for leads, opportunities, and activities; use the CRM to manage prospective-parent follow-up by phone, email, text, in person, and direct mail.
Respond to inquiries within 24 hours, excluding weekends.
Lead foster-home recertification, including ongoing training, the home-study process, and re-approval; maintain knowledge of applicable state regulations and assess families’ ability to foster.
Recommend training to address areas for growth and assist the team with actions related to foster-home allegations, policy-rights violations, and corrective action plans.
Participate in the admissions process from youth referral through placement.
Maintain foster-parent database records and ensure foster-parent file requirements remain current.
Manage foster-parent ongoing and recertification training, including training on Hobb’s principles of Re-Education and Necco culture; analyze referral declinations and provide targeted training.
Analyze foster-home retention data and develop action plans addressing utilization and capacity.
Ensure foster homes have a support team throughout the process, including support for children with higher needs.
Lead foster-parent recognition, celebrations, and retention activities.
Assist with referrals and placements to maximize matching and capacity.
Practice Ruthless Pragmatism, engage in peer-to-peer feedback, embody Necco’s corporate culture principles and the virtues of Humble, Hungry, and Smart, and drive an individual performance scorecard.
Adhere to and contribute to Necco’s meeting structure.
Provide rotating on-call advisory and support to foster families, and report and document activities.