Oncology Sales Representative - Phoenix South, AZ

MSD•North Wales, PA
•$142,400 - $224,100•Remote

About The Position

The Oncology Sales Representative is a field-based sales role covering the Phoenix South, Arizona territory, with major workload centers that include Phoenix and Tucson. The representative engages customers to address identified needs, educates key stakeholders about oncology products, communicates with the broader oncology community, and works to achieve or exceed assigned sales goals. The role uses a customer-centric approach that leverages digital technologies and data analytics to understand patient and customer needs. Candidates must be willing to travel for in-person customer visits and national sales meetings or industry conferences; overnight travel is expected to vary by location, with the qualifications section specifying 10–15%. The position is listed as remote, with 10% travel requirements. The representative collaborates with territory colleagues and the broader Oncology Customer Team to provide a consistent customer experience. This includes understanding customer practice structures, business models, and stakeholders; communicating approved, patient-centered product information for indicated uses; analyzing purchasing and prescribing patterns in a complex drug-distribution environment; and developing short- and long-term territory plans with the local team and district manager, referred to as the Oncology Customer Team Leader. The role requires knowledge of multidisciplinary cancer care, cancer staging, treatment options, pathways, and guidelines associated with different tumors and diseases, as well as awareness of the impact of treatment options on patients. Salary for the primary Phoenix location is $142,400–$224,100, with eligibility for an annual bonus and long-term incentive, if applicable. The company lists medical, dental, vision, and other insurance benefits; retirement benefits including 401(k); paid holidays; vacation; and compassionate and sick days. Employee status is regular, and relocation is not offered.

Requirements

  • Bachelor’s degree and at least 6 years of sales experience, or a minimum of a high school diploma and at least 8 years of equivalent experience.
  • Equivalent experience may include professional sales, healthcare or scientific work with oncology experience strongly preferred (including pharmaceutical, biotech, or medical devices), professional marketing, or military experience.
  • Valid driver's license and ability to drive a vehicle.
  • Ability to travel as required by the role, including overnight travel of 10–15%.
  • Reside in or within a reasonable distance of the district.
  • Required skills listed include account management, adaptability, cancer diagnosis, clinical oncology, clinical sales, customer communications, customer-needs identification, CRM, customer support, data analysis, geography, healthcare contracts, interpersonal relationships, lead generation, market analysis, medication distribution, oncology, oncology marketing, oncology research, oncology sales, order processing, product knowledge, retail pharmacy, and revenue generation.

Nice To Haves

  • At least 2 years of oncology field-based experience selling an oncology therapeutic to oncology customers.
  • Oncology field sales or clinical oncology experience.
  • Documented history of strong performance in a sales/marketing or oncology clinical role.
  • Candidates with less than 2 years of oncology field sales experience may be considered for the S2 Oncology Sales Representative level; candidates with 2 or more years may be considered for the S3 Oncology Sales Specialist level.

Responsibilities

  • Work with other territory team members to attain or exceed assigned sales goals for the geography.
  • Collaborate with territory counterparts to provide customers with a seamless experience with the company's Oncology organization.
  • Meet with key stakeholders to understand practice structure, business models, and key influencers, and build business relationships and trust to identify customer needs.
  • Use approved resources and messaging in customer engagements to communicate a compelling, patient-centered rationale for Oncology products in their indicated uses.
  • Maintain knowledge of multidisciplinary care teams, cancer staging, treatment options, pathways, and guidelines associated with different tumors and diseases, including the impact of treatment options on patients.
  • Analyze trends in complex buying environments involving channels such as Oncology group purchasing organizations, wholesalers, and specialty pharmacies.
  • Review and evaluate product purchasing and prescribing patterns, including outpatient versus inpatient infusion and hospital or GPO contract arrangements.
  • Understand complex accounts and local market interdependencies and develop and execute short- and long-term plans with the local team and district manager (Oncology Customer Team Leader).
  • Ask insightful questions to understand customer priorities and needs and support relevant product-portfolio conversations.
  • Coordinate with the in-scope customer team—including the Customer Team Leader, Key Account Manager, Nurse Educator, Field Reimbursement Associate, and Medicare Account Executive—to ensure a consistent customer experience and share learnings that support customer needs.
  • Travel to visit customers in person and attend national sales meetings and industry conferences.

Benefits

  • Annual bonus eligibility.
  • Long-term incentive, if applicable.
  • Medical, dental, vision, and other insurance benefits for employees and family.
  • Retirement benefits, including 401(k).
  • Paid holidays.
  • Vacation.
  • Compassionate and sick days.
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