Oncology Customer Team Leader (District Sales Manager) - Northwest District

Merck•Wyoming, NY
•$190,800 - $300,300•Remote

About The Position

The Oncology Customer Team Leader (District Sales Manager) is a remote, field-based sales management role responsible for leading a team of Oncology Sales Representatives/Specialists in the Northwest District, which covers Washington, Oregon, Idaho, Montana, and Wyoming. The team partners with customers to identify and address their needs, educate stakeholders about oncology products, and communicate the company’s vision to the oncology community. The role requires travel to visit direct reports and customers in the district and attend national sales meetings; travel varies by the candidate’s location and is listed as 50%. Candidates must reside within the district or near a major airport serving it. The leader hires, coaches, trains, and manages oncology sales professionals; develops customer teams and district business plans; implements national sales strategies; and works to achieve sales and budget goals while increasing access to oncology products. The role collaborates across the Oncology Sales organization and with cross-functional teams, leads district sales meetings, assesses performance and competencies, and handles discipline or termination in partnership with Human Resources and in accordance with company policy.

Requirements

  • Bachelor’s degree and at least 8 years of sales experience, or at least a high school diploma and 10 years of equivalent experience.
  • At least 4 years of experience working in the pharmaceutical, biotech, or healthcare industries.
  • Equivalent experience may include professional sales, healthcare or scientific work (including pharmaceutical, biotech, or medical devices) that is not sales-related, professional marketing, or military experience.
  • Ability to establish relationships and networks within a customer organization.
  • Valid driver’s license and ability to drive a vehicle.
  • Ability to travel as required; the qualifications section specifies 50–75% travel, while the posting’s travel requirements field lists 50%.
  • Residence within the district or near a major airport to travel to the district.
  • Legal authorization to work in the United States.
  • Required skills listed: adaptability, customer relationship management (CRM), inbound phone sales, market analysis, oncology sales, order processing, people leadership, revenue generation, sales forecasting, sales reporting, sales strategy development, sales team leadership, sales training, strategic thinking, and technical product sales.

Nice To Haves

  • First-line people management experience leading a field-based oncology sales team.
  • At least 3 years of experience working with key thought leaders or high-influence oncology customers in large group practices, hospitals, or managed care organizations.

Responsibilities

  • Hire, lead, and manage Oncology Sales professionals for the assigned district.
  • Coach direct reports, oversee training, and complete people-management processes.
  • Develop and resource the customer team to address customer needs.
  • Maximize sales team performance, help achieve or exceed sales and budget targets, and increase access to oncology products.
  • Collaborate with Customer Team Leaders, Commercial Operations Directors, Account Managers, and alliance partnerships within the Oncology Sales organization.
  • Develop geography-specific business plans and implement national sales strategies and programs.
  • Communicate and coordinate with district and cross-functional teams, and share best practices with direct reports and peers.
  • Lead district sales meetings to inform and guide the sales team.
  • Conduct annual and ongoing performance reviews and competency assessments for direct reports.
  • Handle employee discipline and termination as needed, in accordance with company policy and in partnership with Human Resources.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Other insurance benefits for employees and family
  • Retirement benefits, including 401(k)
  • Paid holidays
  • Vacation
  • Compassionate days
  • Sick days
  • Annual bonus eligibility
  • Long-term incentive eligibility, if applicable
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