Oncology Customer Team Leader (District Sales Manager) - Northwest District

MSD•Helena, PA

3d•Remote

About The Position

The Oncology Customer Team Leader (District Sales Manager) manages and leads a field-based team of Oncology Sales Representatives/Specialists in the Northwest District, which covers Washington, Oregon, Idaho, Montana, and Wyoming. The team partners with customers to understand and address their needs, educates stakeholders about oncology products, and communicates the company’s vision to the oncology community. The role uses a customer-centric approach supported by digital technologies and data analytics. The leader develops and resources the customer team, improves sales performance and product access, and carries out regional business plans and national sales strategies. The role requires travel to visit direct reports and customers within the district and attend national sales meetings. Candidates must reside within the district or near a major airport that provides access to it. Travel is stated as 50–75% in the qualifications and 50% in the posting details. The position is remote and reports to a manager not specified in the posting. The company describes the position as regular, offers a comprehensive benefits package, and states that relocation and visa sponsorship are not available.

Requirements

Bachelor’s degree and at least 8 years of sales experience, or a high school diploma and at least 10 years of equivalent experience.
At least 4 years of experience working in the pharmaceutical, biotech, or healthcare industries.
Ability to establish relationships and networks within a customer organization.
Valid driver’s license and ability to drive a vehicle.
Ability to travel as required; the posting lists travel as 50–75% in the qualifications and 50% in the posting details.
Reside within the district or near a major airport to travel to the district.
Legally authorized to work in the United States.
Required skills include adaptability, customer relationship management (CRM), inbound phone sales, market analysis, oncology sales, order processing, people leadership, revenue generation, sales forecasting, sales reporting, sales strategy development, sales team leadership, sales training, strategic thinking, and technical product sales.

Nice To Haves

First-line people-management experience leading a field-based oncology sales team.
At least 3 years of experience working with key thought leaders or high-influence oncology customers in large group practices, hospitals, or managed care organizations.

Responsibilities

Hire, lead, and manage Oncology Sales professionals in the assigned district.
Coach direct reports, oversee training, and complete people-management processes.
Develop and resource the customer team to address customer needs.
Maximize sales-team performance, help achieve or exceed sales and budget targets, and increase access to oncology products.
Collaborate with the Oncology Sales organization, including Customer Team Leaders, Commercial Operations Directors, Account Managers, and alliance partners.
Develop business plans for the geography and implement national sales strategies and programs.
Communicate and coordinate with district and cross-functional teams, and share best practices with direct reports and peers.
Lead district sales meetings to inform and guide the sales team.
Conduct annual and ongoing performance reviews and competency assessments for direct reports.
Handle employee discipline and termination as needed, in accordance with company policy and in partnership with Human Resources.