Onboarding Specialist
CRC•Raleigh, NC
•Onsite
About The Position
The Onboarding Specialist is an onsite member of the Onsite Services team in Raleigh, North Carolina. The role provides front-line customer service to applicants and clients, administers DOT and Non-DOT drug screenings, collects LiveScan fingerprints, and manages confidential information while supporting operational success. The position requires integrity, professionalism, and the ability to work independently and collaboratively. The schedule is Monday through Friday, 8:30 AM to 5:30 PM, with occasional travel within North Carolina.
Requirements
- High school diploma or GED.
- Ability to obtain certification for DOT/Non-DOT Drug Collections.
- North Carolina residency and reliable transportation.
- Detail-oriented, dependable, and highly organized.
- Strong communication and critical thinking skills.
- Proficiency in Microsoft Office and web-based systems.
Nice To Haves
- Experience in background investigations or fingerprinting.
Responsibilities
- Deliver front-line customer service to applicants and clients.
- Administer and manage drug screening processes in accordance with industry regulations.
- Collect LiveScan fingerprints.
- Maintain confidentiality of sensitive data and comply with safety and privacy standards.
- Manage call communications using Aircall.
- Schedule applicants and track them through internal systems.
- Travel occasionally within North Carolina.
Benefits
- Professional development through meaningful work and training.
- Travel mileage reimbursement.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
