Onboarding Specialist: Req. ID 3863

Denali Water Solutions LLC•Russellville, AR

2h•Onsite

About The Position

The Onboarding Specialist is responsible for owning the end-to-end onboarding experience, ensuring all new hires are fully cleared, prepared, and set up for success from offer acceptance through their first week of employment. This role is highly process-driven and requires strict attention to detail, proactive communication, and full accountability for compliance, documentation, and candidate experience. This position serves as the critical bridge between recruiting and operations. Once a candidate accepts a verbal offer and recruiting documentation is complete, ownership of the new hire experience transitions fully to the Onboarding Specialist. A failed onboarding is treated with the same level of seriousness as a failed hire.

Requirements

Onboarding and/or HR experience and recent knowledge of ADP WFN is preferred.
Update candidate statuses same-day for all interactions or status changes.
Follows established processes without deviation. Maintains strict compliance and documentation accuracy.
Escalates issues early and communicates clearly with stakeholders. Maintains professionalism at all times.
Owns outcomes, meets deadlines, and does not deflect responsibility.
Works effectively with Recruiting, Talent Acquisition, and hiring managers while maintaining clear role ownership.
Consistently reliable, punctual, and prepared.

Nice To Haves

Minimum of 2 years of experience in an administrative, HR, or coordinator role.
Experience in transportation, logistics, or industrial environments preferred.

Responsibilities

Maintain complete, accurate, and up-to-date candidate and new hire records in ADP and Smartsheet.
Own daily coordination of all pre-employment requirements including background checks, drug screenings, reference check support, and internal documentation.
Monitor timelines and proactively escalate delays or issues to the Talent Acquisition Manager first, then VP, HR—without waiting to be asked.
Ensure no new hire begins work without all required pre-employment clearances fully completed and documented.
Send offer letters for hourly roles only, in coordination with the Talent Acquisition Manager, following verbal acceptance.
Own the full onboarding lifecycle from offer acceptance through the first week of employment.
Conduct structured and professional new hire onboarding sessions to ensure a consistent experience.
Coordinate with IT, facilities, and hiring managers to ensure all equipment, access, and workspace needs are ready by start date.
Follow up with new hires and hiring managers after the first week to resolve any outstanding items.
Maintain daily communication with candidates regarding status updates and next steps, as directed by the Talent Acquisition Manager.
Ensure no candidate goes more than one business day without a status update.
Provide accurate and timely data entry to support recruiting metrics tracked by the Talent Acquisition Manager.
Conduct preliminary phone screens for OPS and SS Level 1–4 roles only when: The Recruiting Partner is unavailable and The VP, HR has explicitly approved the exception. This is not a primary responsibility. When performed, all documentation standards apply (notes entered in ADP within 24 hours using defined format).

Benefits

Mission-driven work in a rapidly growing sustainability company
Opportunities for professional growth and learning
Collaborative, values-driven team culture
Competitive salary and benefits
Comprehensive Medical: Our self-insured medical plans are designed with your health in mind, offering competitive options including copay and HSA plans so you can choose what best suit your health needs.
Dental & Vision: Keep your smile bright and your vision clear with full coverage for you and your family.
Generous 401(k) Match: We’re here for your long-term future – we offer a generous 401(k) match of up to 4%, helping you build the foundation for tomorrow.
Company-Paid Disability & Life Insurance: We’ve got you covered with company-paid Long-Term and Short-Term Disability, as well as AD&D and Life Insurance, giving you peace of mind knowing you’re protected.
Voluntary Life for Employees & Family: Customize additional coverage for you and your loved ones with our voluntary life insurance options.
Health Savings Plan: Save on medical expenses with a Health Savings Plan designed for your needs.
Paid Time Off (PTO) & Sick Time: We value your well-being. Take time for yourself, your family, and personal matters with generous PTO and Sick Time, including family leave.
9 Paid Holidays: Enjoy a well-rounded work-life balance with 9 paid holidays throughout the year.
Paid Weekly: We believe in rewarding hard work consistently, which is why we offer weekly pay so you can stay on top of your financial goals.
Professional Development: Ascend in your career with free access to thousands of courses that allow you to grow and develop professionally.
Employee Assistance Program: Life can be challenging at times, and we’re here to support you with our confidential Employee Assistance Program that offers counseling and resources for a variety of personal and professional needs.
Wellness Program: At Denali, we believe that well-being goes beyond health coverage. Our Wellness Program offers resources to keep you mentally, physically, and emotionally balanced as you climb higher in both life and career.