Onboarding Operations Specialist (Contract)

Crusoe • San Francisco, CA

19d • $50 - $60 • Onsite

About The Position

The Onboarding Operations Specialist is the operational lead for Crusoe’s new-hire experience, coordinating onboarding from offer acceptance through the first week. The role combines logistics, systems administration, employee communications, compliance operations, and in-person orientation support. It is a high-touch, detail-oriented position based onsite at Crusoe’s San Francisco headquarters, coordinating onboarding across the company’s global footprint.

Requirements

• Meticulous execution and attention to detail, with a track record of handling high-volume operational tasks, logistics, and data entry.
• Hands-on experience using modern HRIS platforms such as Rippling or Workday.
• Experience with task-management tools such as Jira or Confluence.
• Ability to communicate clearly and coordinate across IT, Workplace, Travel, Payroll, and hiring managers.
• Strong troubleshooting and problem-solving skills for changing start dates, mismatched virtual-stream links, and last-minute schedule changes.
• A high-touch hospitality mindset and passion for creating welcoming candidate and employee experiences.

Nice To Haves

• Experience supporting multi-site or hybrid in-person and remote onboarding programs.

Responsibilities

• Own the Jira onboarding queue for new-hire offer acceptances and launch and review new-hire profiles in the HRIS.
• Ensure accurate HRIS data entry for segment allocation, EEOC tracking, IT department mappings, and state payroll registrations.
• Manage data-change tickets in Jira and HRIS, including start-date, manager, and department changes.
• Notify IT, Workplace, Travel, and Payroll partners when changes affect onboarding logistics.
• Own the global onboarding inbox and respond promptly and accurately to new hires.
• Maintain automated pre-hire HRIS workflows, email templates, and Slack communications for new hires and managers.
• Coordinate new-hire travel procedures and related internal and external communications.
• Complete I-9 verification checks for new cohorts, manage E-Verify processing including image checks, and follow up on outstanding documentation.
• Help deliver the weekly in-person orientation experience at the San Francisco headquarters.

What This Job Offers

• Education Level: No Education Listed