Onboarding & Development Supervisor

Watts Water Technologies•Franklin, NH

4d•Onsite

About The Position

The Onboarding & Development Supervisor leads workforce development, onboarding, training compliance, and employee skill development across manufacturing operations. The position partners with Operations, Safety, Quality, Engineering, Human Resources, and site leadership to help ensure employees are trained, qualified, and equipped to perform their work safely and effectively. Reporting to the Continuous Improvement Manager, the Supervisor oversees training programs, Training Coordinators, Lead Trainers, and training systems. The role advances employee development, operational excellence, compliance, and continuous improvement. It is an onsite position at the Franklin, New Hampshire manufacturing facility.

Requirements

Associate degree in Human Resources, Training & Development, Education, Operations, Business, or a related field.
At least 3 years of experience in training, manufacturing, operations, HR, or workforce development.
Strong communication, coaching, facilitation, and organizational skills.
Proficiency in Microsoft Office applications.
Ability to manage multiple priorities and collaborate across departments.
Ability to stand for long periods, lift and carry up to 25 pounds, push and pull up to 25 pounds, and move around a manufacturing floor.
Ability to read documents, communicate clearly with management and coworkers, and wear personal protective equipment, which may include safety shoes, hearing protection, and safety glasses.

Nice To Haves

Previous leadership, supervisory, or Lead Trainer experience.
Bachelor's degree in a related field.
Manufacturing training and development experience.
Knowledge of Lean Manufacturing, Kaizen, Standard Work, and Continuous Improvement.
Familiarity with OSHA, ISO 9001, ISO 14001, and compliance requirements.
Experience with Learning Management Systems (LMS) and training metrics.

Responsibilities

Lead the site's training and workforce development strategy in alignment with employee capability, operational readiness, and business objectives.
Direct onboarding, certification, qualification, and recurring training programs across departments and shifts.
Coach and oversee Lead Trainers, Trainers, and Buddies to support consistent training standards and execution.
Establish and maintain training systems, qualification processes, skills matrices, and compliance documentation.
Analyze workforce capability data, identify skill gaps, and develop plans to improve proficiency, productivity, and retention.
Partner with Operations, Safety, Quality, Engineering, and Human Resources leaders on training strategies supporting production, quality, safety, and succession planning.
Evaluate training effectiveness using performance metrics, audits, observations, skills assessments, and operational results; implement corrective actions as needed.
Drive cross-training and workforce flexibility initiatives to improve labor utilization, business continuity, and organizational capability.
Lead continuous improvement of training systems, onboarding processes, knowledge transfer, and employee development programs.
Oversee compliance with OSHA, ISO, company policies, customer requirements, and training-related audit standards.
Develop and maintain training KPIs, dashboards, and management reports on workforce readiness, competency, and training effectiveness.
Serve as the site's subject matter expert for training, employee development, and competency management.
Support talent development, career progression, and succession planning to build internal capabilities and promotion pipelines.
Partner with educational institutions, workforce development organizations, and industry partners to establish and maintain apprenticeship, internship, and developmental learning opportunities.
Manage training, apprenticeship, and workforce development projects and initiatives, ensuring timely execution, resource alignment, and organizational results.
Foster a culture of continuous learning, accountability, safety, and operational excellence.
Follow company values, policies, procedures, and standards; maintain productive, collaborative relationships and adapt to changing priorities.
Work onsite in the Franklin, NH manufacturing facility during scheduled hours communicated by the manager.
Stand for extended periods, lift and carry up to 25 pounds, push and pull up to 25 pounds, move around the manufacturing floor, read documents, communicate clearly, and wear required personal protective equipment.