Onboarding & Development Supervisor

Watts Water•Franklin, NH

3d•Onsite

About The Position

The Onboarding & Development Supervisor leads workforce development, onboarding, training compliance, and employee skill development across manufacturing operations. The role partners with Operations, Safety, Quality, Engineering, Human Resources, and site leadership to ensure employees are trained, qualified, and equipped to work safely and effectively. Reporting to the Continuous Improvement Manager, the Supervisor oversees training programs, Training Coordinators, Lead Trainers, and training systems while advancing employee development, operational excellence, compliance, and continuous improvement. The position is onsite at the manufacturing facility in Franklin, New Hampshire. The Supervisor directs the site's onboarding, certification, qualification, and recurring training programs; governs training systems, skills matrices, and compliance documentation; and evaluates training effectiveness using metrics, audits, observations, assessments, and operational results. The role also identifies skill gaps, supports cross-training and workforce flexibility, develops training KPIs and reports, and contributes to talent development, career progression, and succession planning. The position works with educational institutions, workforce organizations, and industry partners on apprenticeship, internship, and developmental learning opportunities, and manages related projects and initiatives. The position requires an associate degree in a related area and at least three years of experience in training, manufacturing, operations, HR, or workforce development. A bachelor's degree and experience in manufacturing training and development are preferred. The work takes place onsite in a manufacturing facility and may require standing for long periods, lifting and carrying or pushing and pulling up to 25 pounds, moving around the manufacturing floor, and wearing personal protective equipment.

Requirements

Associate degree in Human Resources, Training & Development, Education, Operations, Business, or a related field.
At least 3 years of experience in training, manufacturing, operations, HR, or workforce development.
Strong communication, coaching, facilitation, and organizational skills.
Proficiency in Microsoft Office applications.
Ability to manage multiple priorities and collaborate across departments.
Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency.
Punctuality and dependability; ability to be flexible and adapt to changing work priorities and stressful conditions.
Ability to adhere to personnel policies, procedures, and process standards and maintain productive, collaborative working relationships.
Ability to stand for long periods, lift and carry up to 25 pounds, push and pull up to 25 pounds, and move around a manufacturing floor.
Ability to read documents and communicate clearly with management and coworkers.
Ability to wear personal protective equipment, which may include safety shoes, hearing protection, and safety glasses.

Nice To Haves

Previous leadership, supervisory, or Lead Trainer experience.
Bachelor's degree in a related field.
Manufacturing training and development experience.
Knowledge of Lean Manufacturing, Kaizen, Standard Work, and Continuous Improvement.
Familiarity with OSHA, ISO 9001, ISO 14001, and compliance requirements.
Experience with Learning Management Systems (LMS) and training metrics.

Responsibilities

Lead the site's training and workforce development strategy in alignment with business objectives and employee capability needs.
Direct onboarding, certification, qualification, and recurring training programs across departments and shifts.
Coach and oversee Lead Trainers, Trainers, and Buddies to support consistent training standards.
Establish and maintain training systems, qualification processes, skills matrices, and compliance documentation.
Analyze workforce capability data, identify skill gaps, and develop plans to improve proficiency, productivity, and retention.
Partner with Operations, Safety, Quality, Engineering, and Human Resources leaders on training strategies that support production, quality, safety, and succession planning.
Evaluate training effectiveness using performance metrics, audits, observations, skills assessments, and operational results; implement corrective actions as needed.
Drive cross-training and workforce flexibility initiatives to improve labor utilization, business continuity, and organizational capability.
Lead continuous improvement of training systems, onboarding processes, knowledge transfer, and employee development programs.
Oversee compliance with OSHA, ISO, company policies, customer requirements, and training-related audit standards.
Develop and maintain training KPIs, dashboards, and management reports on workforce readiness, competency, and training effectiveness.
Serve as the site's subject matter expert for training, employee development, and competency management.
Support talent development, career progression, and succession planning to build organizational bench strength and internal promotion pipelines.
Partner with educational institutions, workforce development organizations, and industry partners on apprenticeship, internship, and developmental learning opportunities.
Manage training, apprenticeship, and workforce development projects and initiatives, ensuring timely execution, resource alignment, and achievement of objectives.
Foster a culture of continuous learning, accountability, safety, and operational excellence.
Maintain punctuality and dependability; adapt to changing priorities and follow company policies, procedures, and standards.
Maintain productive and collaborative relationships with Watts employees and adhere to Watts' cultural beliefs and values.