Onboarding and Experience Specialist
About The Position
The Onboarding and Experience Specialist, HR Operations, executes onboarding activities for new team members and transfers across the system, and processes in-seat promotions, demotions, lateral moves, and additional jobs. The role focuses on providing a positive onboarding experience and continued support through each new team member’s first year at Rochester Regional Health, helping them acclimate to the health system and feel welcomed and included. The specialist builds relationships with candidates and existing employees during pre-employment and transfer onboarding, guides candidates through required steps and timelines, and communicates status to relevant stakeholders. The role also supports new team members during their first year, gathers feedback, and communicates experience-related issues to leaders and other appropriate parties.
Requirements
- At least 2 years of relatable experience.
- Excellent verbal and written communication skills.
- Ability to build relationships.
- Critical thinking skills and ability to recognize people or environments needing support.
- Knowledge of personnel procedures and policies.
- Detail-oriented and client-focused.
- Ability to prioritize workload, multitask, and meet deadlines.
- Proficiency with Microsoft Office Suite.
Nice To Haves
- Associate’s degree preferred.
Responsibilities
- Build relationships with new team members and existing employees throughout pre-employment and transfer onboarding.
- Mentor candidates through onboarding, communicating next steps and timelines to support timely qualification validation.
- Communicate candidate status to hiring managers, recruiters, learning and development, and other relevant departments.
- Manage pre-employment background checks required by the company or regulatory authorities.
- Coordinate pre-employment health appointments for new team members with affiliations.
- Support new team members through their first year of employment.
- Create an environment of engagement and belonging for new team members.
- Communicate issues related to new team member experiences to identified leaders.
- Collect and document new team member feedback and share it with appropriate parties.
- Process in-seat promotions, demotions, lateral moves, and additional jobs for team members.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
