Onboarding and Experience Specialist

Rochester Regional Health

1d•$20 - $23•Onsite

About The Position

The Onboarding and Experience Specialist, in Human Resources, executes onboarding activities for new team members and transfers across the system. The role also processes in-seat promotions, demotions, lateral moves, and additional jobs. It supports a positive onboarding experience and provides continued support to new team members through their first year at Rochester Regional Health, helping them acclimate to the health system and feel welcomed and included. The specialist builds relationships with candidates and employees throughout pre-employment and transfer onboarding, guides candidates through required steps and timelines, and communicates status to hiring managers, recruiters, learning and development, and other relevant departments. The role manages required background checks and coordinates pre-employment health appointments with affiliations. During the first year of employment, the specialist supports new team members, fosters an engaging and welcoming environment, communicates identified concerns to leaders, and collects and documents feedback for appropriate parties.

Requirements

At least 2 years of related experience.
Excellent verbal and written communication skills.
Proven ability to build relationships.
Critical thinking skills and ability to recognize environments and people in need of support.
Knowledge of personnel procedures and policies.
Detail-oriented and client-focused.
Ability to prioritize workload, multitask, and meet deadlines.
Proficiency with Microsoft Office Suite.

Nice To Haves

Associate’s degree preferred.

Responsibilities

Build relationships with new team members and existing employees throughout pre-employment and transfer onboarding.
Mentor candidates through onboarding, communicate next steps and timelines, and help ensure qualifications are validated promptly.
Communicate candidate status to hiring managers, recruiters, learning and development, and other relevant departments.
Manage pre-employment background checks required by the company or regulatory authorities.
Partner with affiliations to schedule pre-employment health appointments for new team members.
Support new team members through their first year of employment.
Help create an environment of engagement and belonging for new team members.
Communicate issues related to the new team member experience to identified leaders.
Collect and document new team member feedback and share it with appropriate parties.
Process in-seat promotions, demotions, lateral moves, and additional jobs for team members.
Perform other duties as assigned.