On-site Supervisor

Surge Staffing•Columbus, OH

9d•$58,000 - $60,000•Onsite

About The Position

Surge Staffing is seeking an organized, customer-focused, and motivated On-site Supervisor to manage day-to-day staffing operations at a key client location. The position ensures client satisfaction, supports temporary employees, coordinates workforce needs, and maintains accurate administrative processes. The role serves as the primary on-site contact for the client and temporary workforce, and calls for leadership, strong communication, staffing or workforce-management experience, and the ability to build positive relationships with clients and employees. Available shifts are Monday–Wednesday plus every other Thursday, 6 PM–6 AM; Friday–Sunday plus every other Thursday, 6 PM–6 AM; or Sunday–Thursday, 3 PM–12 AM. Surge Staffing describes the workplace as dynamic and fast-paced and offers competitive compensation, career-growth opportunities, and a supportive team environment. The company is an equal opportunity employer and provides reasonable accommodations for qualified individuals with disabilities throughout the hiring process.

Requirements

High school diploma or equivalent.
One to two years of supervisory experience or three to five years of customer service experience.
Excellent communication, interpersonal, and customer service skills.
Strong organizational and administrative abilities, with attention to detail.
Experience processing background checks, Form I-9s, and E-Verify.
Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Ability to prioritize multiple tasks in a fast-paced environment.
Reliability, professionalism, and commitment to delivering outstanding service.

Nice To Haves

Previous leadership or supervisory experience.
Staffing, recruiting, human resources, or workforce-management experience.

Responsibilities

Serve as the primary on-site contact for the client and temporary workforce.
Deliver customer service to clients and employees.
Recruit, onboard, and match qualified candidates to client staffing needs.
Monitor employee attendance, punctuality, and performance.
Communicate regularly with client representatives about staffing requirements and workforce concerns.
Process new-hire documentation, including background checks, Form I-9s, and E-Verify.
Assist with Workers' Compensation claims and employee incident reporting.
Reconcile vendor invoices and maintain accurate records.
Complete administrative tasks and reporting in a timely manner.
Support employee engagement, coaching, and issue resolution.
Ensure compliance with company policies, client expectations, and employment regulations.
Perform additional duties as assigned.