On-Site Service Engineer - Tampa

Labcorp•Tampa, FL

3d•$36 - $42•Onsite

About The Position

Labcorp is seeking an On-Site Service Engineer in Tampa, Florida. The role installs, maintains, troubleshoots, repairs, qualifies, validates, and supports complex laboratory automation systems. As a primary technical resource for customers, the engineer helps ensure equipment reliability, performs preventive maintenance, supports upgrades and validation activities, and resolves system issues. The position requires technical expertise, a customer-focused approach, and the ability to work independently while supporting critical laboratory automation operations. The regular schedule is Monday through Friday, 11:00 PM to 7:30 AM (third shift). Occasional shift changes, on-call support, weekend, holiday, and after-hours work may be required based on business needs. Initial training will take place at Protedyne’s Bloomfield, Connecticut facility and other locations for approximately two to three months. This position requires permanent authorization to work in the United States without employer sponsorship now or in the future. Sponsorship, including H-1B, OPT/CPT, EAD, or other temporary work authorization, is not available. Pay is $36–$42 per hour. Offers are based on skills, relevant experience, degrees or certifications, internal equity, and market data.

Requirements

Associate degree in Engineering, Electronics, Robotics, Mechatronics, Mechanical Technology, Electrical Technology, or another technical discipline.
At least 3 years of field service experience supporting complex automation systems.
Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
Knowledge of troubleshooting and diagnostic methodologies.
Experience using diagnostic tools and instrumentation such as digital voltmeters (DVMs), oscilloscopes, and micrometers.
Knowledge of electrical, pneumatic, mechanical, and automation systems.
Ability to lift and carry items weighing 50 pounds or more on a regular basis.
Strong customer service and relationship-management skills.
Excellent verbal and written communication skills.
Ability to instruct customers on equipment operation and maintenance.
Ability to assess customer-reported issues accurately and communicate effective solutions.
Strong analytical and troubleshooting skills, including the ability to diagnose complex equipment and system issues.
Ability to prioritize service needs and develop solutions that maintain system availability.
Ability to exercise sound judgment in field-service environments.
Ability to work independently with minimal supervision and take ownership of on-site service responsibilities.
Ability to maintain professionalism in demanding customer environments.
Demonstrated adaptability and commitment to continuous learning.
Permanent authorization to work in the United States without employer sponsorship now or in the future.

Nice To Haves

Experience supporting medical, laboratory, or healthcare automation systems.

Responsibilities

Operate, maintain, troubleshoot, and repair Propel, Matrix, and Propel Plate Accelerator laboratory automation systems.
Perform routine and emergency maintenance to maximize equipment performance and uptime.
Conduct preventive maintenance inspections and service activities on assigned systems.
Diagnose and resolve electrical, mechanical, pneumatic, and automation-related issues.
Execute Factory Acceptance Testing (FAT) of automation equipment at manufacturing facilities.
Install laboratory automation equipment at customer sites.
Conduct Site Acceptance Testing (SAT) following installation.
Perform system upgrades, qualifications, validation activities, and testing.
Provide technical support and issue resolution in a fast-paced customer environment.
Respond to service requests and support customers in maintaining operational equipment.
Deliver equipment operator training as needed.
Provide equipment operation and maintenance recommendations and technical guidance.
Maintain assigned service inventory and ensure inventory accuracy.
Complete service documentation, including customer feedback, time, inventory, equipment checklist, and maintenance reports.
Maintain accurate service and maintenance documentation.
Maintain proficiency on assigned equipment through ongoing training and professional development.
Support additional projects and assignments as required.