On-site Equipment Rental Programs (OERP) Specialist

Clark Builders • Edmonton, AB

28d • Hybrid

About The Position

NorthStar Equipment Rentals (NSER), a division of Clark Builders, is currently recruiting an On-site Equipment Rental Programs (OERP) Specialist who will provide training, onboarding, and daily management of on-site programs. The OERP Specialist will work with project teams and vendors to support efficient use, movement, and maintenance of construction equipment. The position will initially be based out of our main NorthStar Equipment Rentals office in Edmonton, Alberta, with the role later shifting to a project site located near Fort Saskatchewan, Alberta. This is a full-time, fixed-term role with an expected duration of 36-48 months.

Requirements

• Bachelor’s degree or certificate from accredited program and minimum of 2 years of experience in construction rentals, logistics, equipment, or warehouse management, or equivalent combination of education, training, and experience
• Basic understanding of construction equipment, jobsite logistics, and equipment maintenance requirements
• Knowledge of financial principles and budget forecasting
• Active listening skills and responsive with strong follow-up practices
• Highly organized to manage On-site Equipment Rental Programs (OERP) on project site or yard, and in support of construction operations
• Process skills to think through logistics and communicate expectations
• Ability to professionally engage and collaborate with internal and external stakeholders
• Professional verbal and written communication skills
• Familiar with equipment rental software (e.g., Texada, Wynne RentalMan) and P2P systems (e.g., Coupa)
• Experience with continuous improvement concepts, methodologies, and tools (e.g., 5S or Lean)
• Embrace change and quick learner to adopt processes, information, and technology enhancements
• Proficient computer skills, Microsoft Office suite of applications, and database applications
• Regular travel

Responsibilities

• Serve as point of contact for project teams and on-site rental vendors to understand, confirm, and implement equipment needs.
• Visit project sites to establish presence with stakeholders to manage on-site equipment requirements, maintenance, and transition of construction equipment to/from yard.
• Provide exceptional customer service and timely communication with project team stakeholders and on-site trade and rental vendors for relationship development and service excellence.
• Provide support for end-user system troubleshooting related to rental software, and inventory and contract management systems for on-site equipment rental programs. Support project teams and vendors adoption and adherence to systems.
• Monitor utilization of rental equipment use and track vendor billing, and accuracy of customer invoices for on-site equipment rental programs.
• Provide on-site equipment rental program preconstruction information, including but not limited to generating equipment lists for bidding consideration.
• Develop and maintain on-going vendor relationships to promote reliability and high service standards throughout projects.
• Other activities, duties, and responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree